Steina Physiotherapy Physiotherapy in Liverpool

Reviews

1. Elaine Charnock ★★★★★

   Elaine is fantastic wouldn't go anywhere else

   almost 8 months ago
2. George Harkoutsis ★★★★★

   A Highly Competent Physiotherapy Clinic with Room for Refinement I recently had the opportunity to visit Steina Physiotherapy, and I must commend the clinic for its professionalism, expertise, and quality of care. The initial assessment and treatment were conducted with great attention to detail, and the physiotherapist demonstrated a thorough understanding of my condition. Their approach was both structured and effective, providing me with confidence in their expertise. However, I would like to offer some constructive feedback that I hope will be received positively. Having attended multiple physiotherapy clinics, including Liverpool Physio and The Physio Lounge, I have observed a practice that could significantly enhance the patient experience at Steina. When prescribing exercises for home rehabilitation, I would highly recommend incorporating a brief in-clinic demonstration where the client performs a few repetitions under supervision. While the provided video demonstrations and written descriptions are articulate and well-structured, some patients may unknowingly execute the exercises incorrectly. Others might find that a particular exercise is unsuitable for them, but this may not become apparent until they attempt it. By allowing clients to practice under guidance, they can develop a better sense of correct form, ensuring the exercises are both effective and safe. Additionally, I have encountered some difficulty with appointment scheduling. While the clinic offers a messaging service, I found that responses could be delayed, leading to missed opportunities for booking. Given that many clients lead busy lives, direct phone communication would be a more efficient alternative. If a client leaves their details for a callback, prioritizing a phone response could expedite the booking process and enhance accessibility to services. Overall, Steina Physiotherapy is a high-caliber clinic with excellent standards of care. With minor adjustments to exercise guidance and appointment scheduling, they could further refine their patient experience and solidify their reputation as a leading physiotherapy provider. I appreciate their dedication to their clients and look forward to seeing them continue to excel. If these refinements are implemented, I would be more than happy to update my rating to five stars, as I believe they have the potential to offer an outstanding physiotherapy experience.

   1 year ago
3. Susan Williams ★★★★★

   Have had a number of treatments over several years. Excellent would highly recommend Elaine is so thorough in her assessment and treatment and is very caring and compassionate. Always given follow up exercises to do at home to continue improvements in mobility and reduce pain

   1 year ago

1. Emma GIlluley ★★★★★

   Looking for a physio look no further! Elaine is simply amazing. My shoulder is so much better than before I saw her. She has helped me to get a proper diagnosis as to what was causing the pain and been all round amazing! I couldn't recommend more.

   almost 3 years ago
2. Ann Riley ★★★★★

   My husband John was in a serious accident last December, Elaine resolved some serious shoulder problems in a very short period of time. I have now encouraged my son to attend today with his neck pain. I can only describe Steina as an exception organisation. Ann Riley

   almost 4 years ago

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