BEAM

Reviews

1. Sarah Cooksey ★★★★★

   These reviews are for the AA product BEAM from the AA and are nothing to do with BEAM Insurance Brokers

   almost 3 years ago
2. John Tabrah ★☆☆☆☆

   An experience not to be repeated! Insurance taken out. Premium paid in full. All security validation checks and proof of NCD provided by me immediately. Unfortunately, I incorrectly failed to tick the box declaring a previous motoring offence (SP30 on 1 December 2019, 3 points and a fine) AA/BEAM invoked its right to cancel the policy in spite of my apology and explanation. Policy Validation Department totally inflexible and uncompromising to the point of being discourteous. It has been a nightmare trying to communicate with AA/BEAM's various departments (NCD Validation, Policy Validation) as neither seem to communicate directly with each other. In addition, email from NCD Validation was full of inaccuracies and did not even make sense! A total fiasco. Never again!

   almost 3 years ago
3. scott McKenna ★☆☆☆☆

   Poor customer service. Staff members not sure of policy or procedure. Would not recommend

   almost 3 years ago

1. Shaun Jones ★☆☆☆☆

   Worst insurance I’ve ever come across. And if you need to make a claim the total loss them will happily take their time. A month they had my car before they even looked at it, when they did, they gave me an offer of half of what I payed for the car. Refused the offer, was told up to 5 days to hear from them again it’s about to be 10 days now. Avoid at all costs, would rather pay a lot extra than to go with these again

   almost 3 years ago
2. Russ Burt ★☆☆☆☆

   Virtually impossible to get through to a human. Was on hold for 1 hour 40 minutes then I gave up as my battery died

   almost 3 years ago

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