K Furniture

Photos

Reviews

1. Pam ★★★★★

   Good service surely recommended and delivered on time early as possible great

   almost 3 months ago
2. Juliet Mano ★☆☆☆☆

   I paid £170 for them to assemble the product. They asked if I paid. Isn’t that suppose to be on their paper work. After than they stated that they don’t have enough equipment to assemble the wardrobe. That’s not professional.

   almost 5 months ago
3. Sandeep Chadha ★★★★☆

   Definitely good options if you are looking for an affordable range of furniture. The manager was really helpful and courteous. Delivery charges are a bit high as they defeat the purpose.

   1 year ago

1. Elle ★☆☆☆☆

   0 STARS IF IT WERE POSSIBLE. Had an absolutely awful experience with Alli and Ketan at K Furniture. Please read former reviews and do not ignore! My experience - they were very disorganised with delivering items. There was miscommunication between staff. When I tried to explain that I’d received a different message from another staff, they insinuated that I was lying and proceeded to insult me! After agreeing on a delivery price at the time of purchase, I was asked to pay 40% (!!!!!) more for delivery of my item. They quoted that they attempted a delivery once (at a time that was never agreed to nor within working hours) and I must pay £30 fee. Very strange and odd behaviour. Borderline shady. They were extremely rude. I was shouted at by both Ketan and Alli, on different days. So ridiculous and infuriating as a paying customer trying to get their goods. I’ve never experienced such behaviour in the U.K. I wish I saw the review about second hand goods being sold as brand new. The furniture I ordered had a lot of stains and was clearly second hand yet this was being sold as new. DO NOT SHOP WITH K FURNITURE, it is not worth the hassle and insult from staff who show no appreciation for customers . You’d have a better experience with John Lewis, Ikea, David Phillips, and know that their goods are trusted. Awful experience! K Furniture, please teach your staff about social intelligence and customer service.

   almost 3 years ago
2. Eleanor O ★☆☆☆☆

   0 STARS IF IT WERE POSSIBLE. Had an absolutely awful experience with Alli and Ketan at K Furniture. Please read former reviews and do not ignore! My experience - they were very disorganised with delivering items. There was miscommunication between staff. When I tried to explain that I’d received a different message from another staff, they insinuated that I was lying and proceeded to insult me! After agreeing on a delivery price at the time of purchase, I was asked to pay 40% (!!!!!) more for delivery of my item. They quoted that they attempted a delivery once (at a time that was never agreed to nor within working hours) and I must pay £30 fee. Very strange and odd behaviour. Borderline shady. They were extremely rude. I was shouted at by both Ketan and Alli, on different days. So ridiculous and infuriating as a paying customer trying to get their goods. I’ve never experienced such behaviour in the U.K. I wish I saw the review about second hand goods being sold as brand new. The furniture I ordered had a lot of stains and was clearly second hand yet this was being sold as new. DO NOT SHOP WITH K FURNITURE, it is not worth the hassle and insult from staff who show no appreciation for customers . You’d have a better experience with John Lewis, Ikea, David Phillips, and know that their goods are trusted. Awful experience! K Furniture, please teach your staff about social intelligence and customer service.

   almost 3 years ago
3. Heather Best ★★★★☆

   Myself heather and I visited kenton k furniture branch. Vikram was so helpful to fulfill my requirements and help me to buy my furniture. Thanks you Vikram. Strongly recommend.

   almost 3 years ago

1. Meharunnessa Ahmed ★★★☆☆

   I like their furniture which I thought was good quality but I have had issues with some items I brought. Their service is terrible as when complaints are raised they don't respond amd you jave to keep calling them.

   almost 3 years ago
2. Sam ★★★★★

   I recently bought a bed from these guys. I must say I’m over the moon with the quality of furniture and service they provided. Will be purchasing again and recommending to all my friends and family. Thank you again !

   almost 4 years ago
3. Rina Velani ★★☆☆☆

   We ordered beds for ourselves and my mum ordered hers too. We're we told 2 weeks . It took month before the beds arrived. The delivery guys damaged my mum's front door and didn't even care. I complained at the shop I was told area manager James at Kenton branch will call me , no calls from the area manager has come to me. I feel that they took my money and no after service . They don't want to know anything. Below shows how the guys tryed to just shove the bed in and damaged the door. From Mrs velani

   almost 4 years ago

FAQs