Booked 3 hours in advance for a 18:30 collection. At 18:40 we called to ask where it is and they said 10 more minutes! At 18:52, we called again, 3 more minutes. Turned up at 18:58. Made us late for our restaurant booking. Never using unreliable service again!!
Booked and paid for by local authority for a disabled person but constantly not turning up, tried to complain directly but phone operators very rude and called me a lier even though cctv has been checked and shows no cars. Avoid at all costs
Booked and paid for a taxi for 19.00 taxi showed as dispatched however at 19.15 I got a call to cancell saying they would refund my money and its been a week no refund. Don't trust this company Gold star are far better
A1 used to have good professional drivers. MM72 KTK reverses pulls forward and then reversed toward me as a pedestrian. Its a bit off when you jave to tap the car to stop. Funny when the driver say I can see you? So why not stop then!
Booked on their app hours before . Booking showed up in the app until ten minutes before due then disappeared,when I rang (the phone initial message said I had a booking) I was told they didn't have any driver's available This is not the first time either At least have the courtesy to inform customers in good time to make other arrangements
A1 Castle is located at 143 Masbrough St, Rotherham S60 1HW, UK
You can contact A1 Castle at +44 1709 550000
You can find directions to A1 Castle by following this map link