Yodel Tinsley, Sheffield

Reviews

1. Andy Greenwood ★☆☆☆☆

   Awful. Failed to deliver on arranged date. Next day when contacted they asked me to describe the size and colour of the parcel (I'd never seen) so they could search their depot. (Obviously lost it). Assured twice it was out with a driver and would definitely be delivered but it never was and their app states it never left the depot. Don't mind a mix up, but don't lie to customers

   almost 2 years ago
2. Debbie Swieca ★☆☆☆☆

   My sister uses yodel to deliver parcels. 3 of them have gone missing. Tracking stops updating at warehouse. We have tried calling and spent 2 hrs on the phone. Also tried Using web chat to rectify the issue to no avail. There is no customer service to speak of. I would give zero stars if I could. Abysmal company.

   almost 2 years ago
3. Stuch madness ★☆☆☆☆

   Tracking for my parcel updated last at 9.20am this morning saying the package was with the delivery driver, I spoke to live chat twice throughout today and both times confirmed my delivery will be made today. Sat in the living room 17.30 at night and I get an email saying sorry we missed you ... you didn't miss me Yodel you didn't even bother to come!!!!! No form of contacting customer service until 2 days now . Completly useless... 1 star is too generous for you

   almost 3 years ago

1. John McCallum (John Mc) ★☆☆☆☆

   Total rubbish. Can't perform the simple task of delivering a package. Not my choice of courier unfortunately. So now I'll have to go to the local centre tomorrow to hopefully pick it up....but I'm not going to hold my breath. Fully expecting them to have "mislayed" it by now. Well I've been all over and can't even find the damned place. Just great.

   almost 3 years ago
2. Pat Johnson ★☆☆☆☆

   I called Yodel to tell them that we'd received a parcel which was nothing to do with us. Having tried more than once all I got was recorded message giving me no options. We tried delivering to correct recipient twice but they were never in so I put a note in letter box telling them that we had it.. A few days after, a Yodel driver came to collect it. The recipient never thanked us or came to collect it, even though he lives very close by

   almost 3 years ago
3. SK Harivignesh ★☆☆☆☆

   Worst delivery service in the whole United Kingdom. My parcel reached the local depot station last week. It's been 6 days now, three delivery attempts failed without trying to contact me even once and 2 times delivery date change on my request but the funny part is I didn't know about that in the first place. I think it's a scam company. Now I'm concerned about my parcels safety. Worst company. The customer service is absolutely waste. They don't have any info at all. You can only webchat. they don't answer any questions. Totally perfect scamming. See this @Google. @pixelteam

   almost 3 years ago

1. inga chihaia ★☆☆☆☆

   Worst delivery company ever! Yodel emailed me that my order was delivered and received by customer! Had a live chat with them straight away, raised complaint, raised another complaint next day as they didn’t get back to me within 24 hours as promised, they apologised and said that they cannot help and I have to contact the sender! The sender tracked the order and admitted that it was delivered to a wrong address. The delivery drivers can’t read addresses? Absolutely appalling service, avoid at all cost!!’

   almost 3 years ago
2. Czarek Trojanski ★☆☆☆☆

   This company is a joke. She did not deliver the parcel, the courier probably stole the parcel and they are washing their hands. They propose to contact the seller to resend the package. Ordinary thieving company. I am informing the police about my case. I will not let it go. I do not recommend it to anyone and advise you to avoid it. One star is too many.

   almost 3 years ago

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