Japan Green Medical Centre - Acton Clinic Medical services in London

Reviews

1. TMO ★☆☆☆☆

   My one-and-a-half-year-old son suddenly lost basic motor functions like standing, walking, and sitting after his nap today. When he tried to stand up, he collapsed, repeatedly hit his head, and continued crying. Acute motor paralysis in a non-verbal infant clearly requires emergency treatment. I immediately contacted our hospital, but they simply replied, "We're fully booked" and "We can't accommodate you." They offered no advice on emergency care or appropriate referral to another hospital. There was a complete lack of triage (assessing and assigning the level of urgency) that a medical institution should perform, and I strongly believe this response could pose a serious risk to life safety. The sudden inability to walk in infants can be caused by conditions such as encephalitis, brain damage, neurological disorders, hip arthritis, and Guillain-Barré syndrome, which, if left untreated, can lead to permanent damage. Despite this, their response—without listening to the patient's situation, without assessing the emergency, and without providing any medical information—is nothing short of a dereliction of their role as a hospital. I believe medical institutions exist to protect the lives of families. However, this incident has fundamentally shaken that trust. We strongly urge that a minimum triage system be put in place for children with acute symptoms. As long as this hospital calls itself a "medical institution," this issue cannot be overlooked.

   almost 8 months ago
2. My Vegan Foodista ★☆☆☆☆

   I don't speak Japanese and the receptionist is not bilingual. She speaks very little English. The conversation is awkward. I'm used to always consulting Asian GP back in Europe, since I prefer their medical approach. Also, it's actually not a gp for what they told me but I still don't understand exactly what medical services they provide after 5mn conversation. I'll try my luck somewhere else.

   1 year ago
3. Kei I ★★★★★

   I became ill while traveling and visited the hospital. During the online consultation, the doctor was very polite and kind, explaining things to me in a friendly manner, which helped to allay any concerns I had about going to the hospital overseas. When I went to pick up my prescription, I felt unwell and it was past the scheduled time, but they were still happy to accommodate me. The nurses were just as friendly as the doctor, and I felt that this was a hospital with a nice atmosphere.

   almost 3 years ago

1. TAKUYA SUGITA ★☆☆☆☆

   I don't use it anymore, but to be honest, I clearly remember that the atmosphere of the office and the clinic was the worst every time. One of the clerks had a so-called "office" person (who was wearing glasses), and he was scolding the clerks, who were probably apprentices, in a loud voice that I could hear. The same people did it each time, so not everyone did. However, as a patient in the waiting room, I have to say that it is extremely uncomfortable. Also, what do you mean by forcing your subordinate to take care of the documents you made a mistake, and then having that subordinate bring in new documents that need to be confirmed after you have gone home? was). I don't know if you want to appeal that you can do your job or if you have some kind of complex, but I would like you to think a little more about your surroundings and work. It doesn't make the work environment any better. I have to say it's a pity because the doctors were so kind and excellent.

   almost 3 years ago
2. Roy ST ★☆☆☆☆

   I no longer use the clinic, but I vividly recall the terrible administrative behavior and atmosphere at each visit. One of the administrative staff, a typical "bossy" (wearing glasses), would yell at the staff member who seemed to be her apprentice, loud enough for us to hear. It was the same person every time, so it wasn't the same for everyone. However, as a patient in the waiting room, it was extremely unpleasant. Also, how could she blame a subordinate for a paperwork error she made, only to have that subordinate bring back new documents that needed to be checked after I left? (By the way, the subordinate never apologized.) I don't know if she was trying to impress others with her work or if she had some kind of inferiority complex, but I wish she would be a little more considerate of those around her. That doesn't make for a good work environment. The doctors were all very kind and excellent, so it's a shame.

   almost 3 years ago
3. ユカ ★★★★★

   Doctors and nurses are polite, kind and trustworthy.

   almost 3 years ago

1. Atsushi Morosawa (Andy) ★★★★★

   The children were taken care of. It would be helpful if you could support me in Japanese. The teachers are kind and the nurses are polite.

   almost 3 years ago
2. Ealing Arlington ★★★★★

   Very kind and convenient. When visiting, please be aware that the south side of the tenement house is the entrance. I asked Google to fix it, but I don't know if it will be reflected. Waseda Academy is next door.

   almost 4 years ago

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