If I could rate it at 0 I would. Today I had to contact the police and report the staff in savanna ward due to the fact that they stole items from my family members inventory when they were discharged.
My daughter was put in the care of this hospital for 6 month in Hooper Ward, . All staff from receptionist to psychiatrist were exceptional. The support workers work long shifts and can have a lot to deal with on some days but were so friendly, supportive and caring to my daughter. The Psychiatrist (Dr Malik) was superb, he really takes on board what his team, patient and the parent has to say in regards to medication and treatment. Due to my daughters mental health she has been put in the care of several hospitals over the years but this one has been outstanding. I know people are always quick to write the negatives and can be impatient but I can honestly say knowing what the systems can be like out there and how all members involved with my daughters care and recovery were just all totally fantastic.
I was at this hospital from October 2024 until December 2025 I was on hooper all staff are so lovely and care to the patient. They save my life I could have end up dead so grateful to all the nurse and HCA.
I have recently been discharged from Cygnet Beckton, Upping Ward. I rate the care I received over the course of the 15-months I was there as very good. The staff were respectful, caring and supportive. The hospital held the safety of patients as of utter most importance and restrictions were enforced only when people were at risk. Right from the start of my admission I was given meaningful and attainable goals, with an ethos of praise and encouragement for each step forward, no matter how small. Psychology and O.T. interventions were well organised and helpful. As staff were regularly moved across different wards I have no doubt that the experience I had on Upping Ward was a reflection of the care given throughout the hospital.
Cygnet Clinic is located at 23 Tunnan Leys, London E6 6ZB, UK
You can contact Cygnet Clinic at +44 20 7511 2299
You can find directions to Cygnet Clinic by following this map link
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