You keep sending me letters and emails for booking a check up but you never answer the phone! I am never able to get in contact with you. Please call me if you genuinely want me to book my check up.
This concern is regarding the conduct of some of the reception staff. It appears that certain receptionists lack the professionalism and communication skills required to appropriately assist visitors and outpatients who approach them for help. Their responses often come across as dismissive or even arrogant, which can make patients feel unwelcome and unsupported. Moreover, over the past five years, I have only managed to secure a single appointment with a GP. Whenever I call to request an appointment, I am frequently told that no GP is available and try again, without being offered any meaningful assistance or alternative solutions. This has been both inconvenient and deeply frustrating.
The Doctor's are hit and miss. My mother was meant to have a telephone consultation on 13 January, which was booked weeks before and is still waiting. Dreadful service for an elderly and sick patient who has been at the practice for over 70 years. It's no wonder she ends up in hospital.
Reviews speaking themselves. My surgery Booked emergency appointment with GP first in seven kings health centre then told by SKHC staff by phone 15 minutes before my appointment that we don’t have GP available but a Healthcare assistant can see you. What a joke. Wasting time and no care of patients!
My family have been registered at this practice for over 22 years and have normally found it quite helpful. However, the disgusting treatment of my mother by a receptionist this week has left me no choice but to raise a serious complaint against this practice. After being seriously unwell, being on hold for 15 minutes to book an appointment, my mother who had difficulty speaking was told by the receptionist that she couldn’t hear her and was hung up on. In what world is that acceptable to hang up on an ill patient trying to get an appointment? Disgusting behaviour by reception staff.
Rude and incompetent receptionists, who are incapable of carrying out anything you ask from them, impossible to get face to face appointments and takes forever to get through to them on the phone and when you eventually do they tell you to call again later and all appointments have gone! Nightmare!
Very bad surgery the receptionist never received your call very disappointed. Hate this surgery shame on all of them.
Blood test - one of the worst appointment service. Booked online. Time given for 9:30am - arrived at the centre at 9:00am and waiting to be called. No one goes according to time. The nurse from inside the room shouts "Next" and whoever is nearest to the room goes inside. So why give time? 10:00 am person can beat the queue and do the blood test at 9:30 am if he or she was nearest to the room. This is worse than a 3rd world country as they give token number to prevent queue jumping. What a disgrace!
Seven King's Health Centre is located at Hainault Health Centre, Manford Way, Ilford, Chigwell IG7 4DF, UK
You can contact Seven King's Health Centre at +44 20 8590 1320
You can find directions to Seven King's Health Centre by following this map link
Trouv Chauffeurs
Kaybridge Residential Estate Agents