Essex Lodge Surgery Medical Services in London

Reviews

1. Nicola Anson ★★★★★

   I cannot thank the managers Sara & Ruby enough for going above and beyond managing to book my son in at such short notice and getting seen by the Dr for medical help quickly i cannot thank them enough so compassionate and thoughtful amazing. I was shocked to see negative reviews on here so i felt it important to take the time to write the experience which o have personally had. Nothing but an excellent service. Thank you so much. 5 stars is just not enough

   almost 7 months ago
2. Aacrity Rai ★★★★☆

   I had a great experience at Surgery. I’m very glad to have a female doctor like Dr. Aktar, who made me feel comfortable and listened to my concerns. All of the reception staff are also very helpful and kind whenever I need assistance. Thank you for the excellent care.

   almost 7 months ago
3. Maamecxo ★★★★★

   My experience at this GP has been underwhelming and below expectations. However, Dr Aktar cared for my baby and me when we were unwell. I am grateful to her. She is exceptional. We need more people like her in the NHS—those who are well-trained, understanding, patient, and caring. God bless her!

   almost 7 months ago

1. Phoebe Doggy ★★★★★

   I just wanted to say a heartfelt thank you and share my positive experience/s from the care and understanding I have received from the staff at Essex Lodge - precisely Sara and Ruby. Both for taking their time and patiently dealing with my queries and care in a professional manner. Their experience and knowledge truly helped me. In attendance for my appointments I have never experienced any rude or challenging attitudes for either one, but only their willingness to support and offer their assistance. I would even mention they stepped out of their comfort zones or out of their designated roles to go beyond to ensure I had received the information and help as required. Their positive attitude, professionalism and smiles always make me smile at Essex Lodge. Thank you again Sara and Ruby and you are both a treasure to be valued at Essex Lodge.

   almost 7 months ago
2. ameisha le-litte ★★★★★

   My health has been up and down recently and any time I have needed an appointment or just information Essex Lodge has been great. I work so sometimes it can be difficult to get a booking that works with my timetable, but the receptionists are always willing to help and work with me. Big shout out to Dr Awal he has been a great to me and my children.

   almost 8 months ago
3. IRINA RAFALSKA ★★★★★

   Very nice and friendly staff works at Essex Lodge Surgery. Reception ladies are friendly and helpful. The doctors and nurses are kind and professional. Many thanks to Miss Ramsha and Miss Zumzum . I didn't feel any pain or uncomfortability . They did their best.Kind regards.

   almost 3 years ago

1. Yordav Islave ★★★★★

   Im writing this in behalf of my dad. The surgery has been brilliant towards my dad and the care they have provided for him. Dr Nandra has always gone out of his way to provide excellent treatment. The referral lady was also nice and fast when it came to referring my dad and informed us straight away of the outcome. Even though im not registered here and my dad is it is very comforting to know my dad is being looked after. Thank you.

   almost 3 years ago
2. Jodi Patterson ★☆☆☆☆

   Why are the receptionist so rude? They make you feel so horrible when you call in and they talk to you like you’re stupid? I honestly don’t get why people work in a place that deals with people if they don’t like people? I called this morning very worried about an issue and the receptionist was extremely rude and very reluctant to book me an appointment and trying to diagnose me herself? This happens every single time I call in. This practice needs to train their reception staff to be kind and considerate to people that call in. They should also listen back to some if the recordings of people calling in and see for themselves.

   almost 3 years ago
3. guna ★☆☆☆☆

   Worst practice please don’t go there!!! Me and my partner submitted our registration documents two months ago. I got registered a few days after that, but he is still waiting?!! He went there to ask what is happening and whether there is anything else he has to do. They just didn’t care, gave no explanation and told him to wait. I am still waiting for my initial health check which prevents me from getting any other appointments. I’ve been waiting for two months for that and they just cancelled the appointment without rescheduling! It seems like they want their patients to suffer!! Receptionist is so rude and doesn’t listen to what you have to say. I have tried ordering my repeat prescription with them. I supplied them with all the required information. I went to the pharmacy to pick it up and noticed that they gave me half of the supply without bothering to inform me about it. So then after two weeks I had to order it again. Went to the pharmacy and what a surprise - they decided not to prescribe me the medication that I have been taking for a few years now. Without contacting me. ARE YOU AWARE OF THE DANGER THAT YOU CAN CAUSE TO PEOPLE? ARE YOU AWARE THAT PEOPLE CAN DIE BECAUSE OF YOU BEING SO CAREFREE? I hope that the people from essex lodge get the same treatment elsewhere and will find themselves in the same situation.

   almost 3 years ago

1. raghu veer ★★★★★

   I had appointment for covid vaccination, staff were very friendly. They checked my appointment time did temperature check, asked me to come inside. One of the Red Cross staff accompanied me to consultation room and took my details. Got my first dose and waited for some time at reception. Later I was asked to leave and informed that I may need to come back with in 3 to 12 weeks for second dosage. Great experience and great staff.

   almost 5 years ago

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