Relate Medical Services in Birmingham

Reviews

1. Diana Williams ★★★★★

   The training provided by Kapella was informative and relevant to our school context. It offered valuable insight into how staff who are not trained counsellors can provide emotional support to pupils, staff and parents safely and effectively. Practical strategies and scenarios made the training easy to relate to daily school practice. The emphasis on listening skills, empathy, and safeguarding reinforced key principles already embedded in school practice.

   almost 9 months ago
2. suzanne burgon ★★★★★

   I took part in a workshop recently about ADHD in relationships and it blew me away. The presenter was so knowledgeable and I will certainly be able to use the insights gained in my counselling room and in my personal life.

   almost 10 months ago
3. Zoe Lewis ★★★★★

   I had a fantastic experience with Kapella. The counselling and therapy I received were incredibly helpful, and my therapist was one of the best I’ve ever worked with. They really took the time to listen and helped me gain a lot of clarity and confidence. I’ve noticed such a positive change since starting my sessions highly recommend to anyone looking for genuine support and professional care.

   almost 10 months ago

1. Daisy Edwards ★★★★★

   I am a Children's Wellbeing Practitioner (CWP) and I attended a ADHD training course and was great! Learnt more about ADHD in a simple way. I would say this training is suitable for CWP.

   almost 11 months ago
2. Nicola Tubbs ★☆☆☆☆

   Waited months for an appointment, then got a counsellor who seems very biased and talked for most of each appointment. Main issue was mental load, but apparently we're in the 50s and that's a woman's job as well as working full time.

   almost 3 years ago
3. Danni ★★★☆☆

   Was referred here through NHS a few years ago. My counsellor was lovely and much better than some others I have worked with. Unfortunately the time span was too short and they wouldn't allow me to pay privately to continue with the same counsellor, which I found strange as it's unhelpful to bounce around between different professionals rather than establishing trust and a good therepeutic relationship with one person.

   almost 4 years ago

1. Manuel Fernández ★★☆☆☆

   Requested new sessions with our former counselor Peter, who had provided useful, kind and compassionate advice, but was denied further sessions with him on the basis that Relate's policy states a restart with a different person. With the effort it took to find someone with whom both my partner and I clicked, it was disappointing and frankly inexplicable that the service was denied. Returning with a different counselor is tantamount to restarting the search, so we will be looking for alternative organisations who listen to the needs of their customers. I hope Relate review their policy, and consider that a repeat counselor already knows the character and circumstances of their patients and can provide more value, especially when this is explicitly requested by the patients.

   more 6 years ago
2. Geometric Fox Tattoo ★☆☆☆☆

   Really poor service. The counsellor assigned to us as a couple was biased to one of us. She also sounded like she didn’t wanna be there every session. If you want to stay together or resolve issues, Relate in Birmingham is the best place to AVOID. They will do nothing but drain your money. Spend it on a slightly more expensive counsellor who knows what they’re doing.

   more 6 years ago
3. Mark Wilkinson ★☆☆☆☆

   I made a consultation appointment with them that they cancelled 30 mins beforehand as the counsellor hadn't turned up. I made another appointment with them that they cancelled late the day before as apparently this slot doesn't exist. Shockingly poor booking service, would suggest visiting an independent.

   more 6 years ago

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