Novotel London Heathrow Airport - M4 Jct 4

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Reviews

1. Simon Eby ★☆☆☆☆

   It’s an immigrant hotel, it gives foreign tourists and business people a great view of the UK.

   almost 5 months ago
2. Faisal Riaz ★★★★★

   Wonderful Ramadan arrangements, Thank you very much staff

   almost 2 years ago
3. Nick Jay ★☆☆☆☆

   Fuming - had a room booked for New Year’s Eve, booked it months ago and just received an email saying it’s cancelled due to having to house immigrants coming to the UK. Never will I stay at your hotels again. Sold your soul for more money.

   almost 3 years ago

1. Malia Peteranna ★★★★★

   Excellent staff, great bar, rooms are very comfortable. Really recommend it for business meetings. Shuttle bus to and from the airport. Great time there. If you need to go in city center its is convenient to catch the underground at the nearest underground station, easily reachable with a bus, you save a lot of time if you compare to go back to airport and catch there the underground. We just had a one night stay flying into and then out of Heathrow. We took the free bus there from the airport and it was about a 30 minute ride from Heathrow. The hotel is clean and modern, very typical Novotel property. They do have a nice bar for snacks and breakfast plus a full service restaurant. The service in the restaurant is great and the food is very good Italian. Clean, spacious room with full amenities. Very good restaurant, though it used to be small and intimate with lots of ambiance, and has been expanded and a bit too modern. Great hotel stay near airport. Good bus service from airport. Stayed here as most people do I imagine to be close to the airport before flying early the next day. Was a bit troublesome to get to - would have been better if walking distance from the airport - but when we got there we had a very nice meal in the Italian restaurant. Went for a swim afterwards, Room was good, very nice bathroom and shower, nice TV and comfy bed (but pillows too soft and no choice to change them). Would certainly go back if needing an overnighter. Stayed for a couple of days at this property while working with a client. The staff here was outstanding. You expect helpful and courteous, but there was an extra level of helpfulness and kindness to the service provided. We used the business conference services and for a very reasonable price, we had opening coffee/tea service, two catered breaks and a hot buffet lunch - all served in a very, very creative and appealing manner. The level of service from the business services team was superb, even paying attention to when we took breaks to ensure that a meal was shifted if needed. I would love to replicate this property and what they are doing in other locations!

   almost 4 years ago
2. Lee Walker ★★★★☆

   All good. Arrived late after the England game at Wembley, parked easy, check in quick and a nice hotel. Didn't eat or drink there but would happily return. Stayed room 366 and one of the best nights sleep I've had at an English Hotel. Located on top floor at the end up the corridor there were no disruptions at all. Comfy bed and quite environment. Only complaint was the shower water was quite cold. Plenty to see and do in the local area. Went bowling for 1.50 per game and then onto Windsor.

   almost 4 years ago
3. Zaira Izaan ★★★★★

   The Hotel NOVOTEL Cherry Lane is a real gem! The view from the outside is inviting, on stepping through the main doors, you are immediately struck by the beautiful reception area. Light and airy, and very spacious - very welcoming. The straff throughout the hotel were very professional, friendly and extremely helpful.I must comment on Ms. Arabella from Reception. I had a small problem and she handled it with grace, charm and professionalism...Mr. Nelson at bar was fantastic. The breakfasts were amazing, a wonderful selection, my kids loved pancake and they enjoy making it by themself's and again, the young staff were very efficient and helpful in making the breakfast times fun and enjoyable especially Mr. Rahim he is a credit to your organization. Gym was good didn't get much time to spend but next this i will surely. kids playing area was amazing... and the last but not least swimming pool its Worth for your money. The location of the hotel is great, The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to London Thank you Hotel NOVOTEL Cherry Lane for making our stay so special. Will surely visit again soon

   more 6 years ago

1. michael manuel ★★★★★

   Stayed for a couple of days at this property while working with a client. The staff here was outstanding. You expect helpful and courteous, but there was an extra level of helpfulness and kindness to the service provided. We used the business conference services and for a very reasonable price, we had opening coffee/tea service, two catered breaks and a hot buffet lunch - all served in a very, very creative and appealing manner. The level of service from the business services team was superb, even paying attention to when we took breaks to ensure that a meal was shifted if needed. I would love to replicate this property and what they are doing in other locations!

   more 6 years ago
2. Unicorn Juul ★★★★★

   Two of my friends and I were here from 17/8 until 24/8. Everything was how we wished for. Room was clean, breakfast was delicious and versatile and the staff was very friendly and helpful. Especially Corina made us feel very welcome. She even apologized when she did not remember our room number for breakfast. We of course did not mind at all. She even brought my friend extra pieces of french toast, which had to be especially made by the chef. The pool was also perfect for the hotter days during our stay. All in all I would definitely recommend the hotel. I would say that the only downside of the hotel is the location. You'll have to go to London for a wide variety of restaurants. The restaurant food from the hotel was also very good, but was a bit limited in choice.

   more 6 years ago
3. Bethany Sweeney ★★★★★

   Myself and my family were very impressed by this hotel and especially the restaurant. All the seperate dishes we ordered were absolutely delicious, well presented and delivered to us quickly. We were served by Dawid and received a first class service, he was polite, courteous and took good care of us. He was attentive to us throughout the duration of our time in the restaurant and I honestly would recommend the food and service to anyone, including young families like my own where we were made to feel at ease with our children. The restaurant also had a great ambience - perfect for a little relaxation after a frinetic day at Legoland.

   more 6 years ago

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