Awful service. My wife is housebound and relies on medication being delivered, on at least three occasions they simply don’t deliver citing they have no drivers but they don’t advise they will not be delivering and vital medication is ignored. If you say anything they become very defensive, they need a new broom and new staff one with a better attitude.
jokers
Never delivers when you ask and phone up twice to be told it will be delivered that day
Dreadful service from Wise on Jensen Court this week. Told mum's four weekly blister pack of medication would be delivered this morning. They didn't arrive. When I tried to call Wise to find out what was happening later on this afternoon the call diverted to a fax machine trill after a few rings. Nobody answered the phone. As I had problems with mum's delivery last month I decided to drive down to Jensen Court for the first time. I was met by a lady who tried to help. She confirmed our delivery was out on the road! I had been misinformed on delivery time over the phone by Amy the day before. Luckily another driver got in touch who was going to deliver to our address, went out to meet him and brought the items to Jensen Court. Avoidable had I been told the correct delivery time and even better if their phonelines were working.... when I got home I checked the contents of the blister pack as I always do. There were two errors. One blister had one extra tablet in one pocket and another had one and a half tablets instead of the two prescribed. I am taking this further. Had I not spotted this my mother could have been made very ill. General impression - communication poor. Service - unreliable and needs improvement.
Excellent service. Deliveries arranged and delivered in good time staff are very pleasant too.
Wise Pharmacy is located at 7 Jensen Ct, Runcorn WA7 1SQ, UK
You can contact Wise Pharmacy at +44 1928 573500
You can find directions to Wise Pharmacy by following this map link