Victoria Pharmacy New Brighton, Wallasey

Reviews

1. Sue Tiggs ★★★★★

   Fabulous staff, usually has most items in but very helpful if not and always advise where to go instead.

   almost 7 months ago
2. Carol Griffin ★☆☆☆☆

   I have changed my chemist from Victoria Road to McKeever as Victoria Road has for a long time not been able to fill my prescription. The staff at both places are just as helpful but if you cannot get your medications it's best to swap.

   1 year ago
3. David Holt ★★★★★

   Very anxious about an alarmingly sudden eye condition on a day trip to New Brighton on a Saturday afternoon, my wife sought the guidance of Victoria Pharmacy’s friendly pharmacist. He examined the eye, took her blood pressure and diagnosed the problem as non urgent and non worrying (subsequently confirmed by our GP). Superbly reassuring, extremely friendly: a great example of how we should turn to our local pharmacist rather than adding to the queues at A&E.

   almost 3 years ago

1. Deborah H Barbara ★★★★★

   Went in after an accident and the staff were extremely helpful and the pharmacist checked the injury and reassured me explaining everything they were doing and what the gel they used was and how it helps and helped me calm down. Would definitely recommend purely due to staff being amazing people. There was a large selection of medicine available too.

   almost 3 years ago
2. Dina Daniels ★☆☆☆☆

   Lovely staff never answer the phone after 5-45 wen they have told you to ring back and you need to know if your medication has arrived because your in trouble if it hasn't because you need it ASAP and they knew you did

   almost 3 years ago
3. jo harrison ★★☆☆☆

   My initial review still stands, however, I would like to qualify this as referring to the 'front of house' staff only i.e. not the pharmacists. On collecting my prescription I was seen by a very expert and knowledgeable pharmacist / doctor, she is let down by the rest of the staff. Initial review follows;- A service well below expectations. In a place where people are friendly and helpful Victoria pharmacy stands out as inefficient with abrupt, almost rude staff. On a couple of recent visits I have been told, very dismissively, that my prescription had not been sent from the Doctors (it had and was found after a proper look) and also I have been asked to come to pick up a prescription after a certain time only to be then told the items were not actually in stock. These are just a couple of examples of poor service that I have experienced, I will be going elsewhere in future.

   almost 3 years ago

1. Lynne Nicholls ★★★★★

   Really friendly staff. Always smiling and welcoming. They are obliging to assist when you need help and advice.

   almost 3 years ago
2. Vogue Angle ★★★★★

   This chemist has always been busy, bustling, friendly, knowledgeable and accommodating in the almost 28 years I have used it. I recently had cause to have a side room consultation with Jo who has worked there for as long as I can remember regarding a skin issue that has been ongoing since having Covid January 2021. Jo was reassuring and extremely helpful - I took her advice and my GP swiftly referred me to hospital dermatologist and I am having a surgical procedure in Clatterbridge next week. This whole pharmacy - and especially Jo - are a valued part of our local community. Thank you Jo for your support and advice.

   almost 4 years ago

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