MS Estates

Reviews

1. Alb C ★★★★★

   5* to Luke Rowe who works at ms estates agents. So helpful, so patient and friendly, he went above and beyond for my house purchase. Can’t fault him. Extremely grateful for his great service. Thank you !!

   1 year ago
2. Onyx Kat ★☆☆☆☆

   Not a great experience with this company. Placed in a property via my local authority. One company fronts for this company. From day one I reported issues to the initial company I was introduced to. I had a random visit from the owner of this company who found it amusing and failed to comprehend exposed scolding hot pipes, over 1.5m drops in the back garden with no rails, loose paving, an un lockable back door, holes in walls and floors plus many more hazards were an serious issue for an ASD child. He dismissed me and instructed me to get a quote to decorate the bathroom while skipping out of the house arrogantly. I have since come to find out he is not just the estate agent but also the owner. After months of failed repairs by unskilled random men I had to get Environmental Health to inspect. In addition to the faults I identified there were multiple hazards identified including Cat 1 health and safety issues. I have even found slugs in the house. After all this still no effort to repair. Have the audacity to call me sis when you met me but have me and my kids living like this? Absolutely disgraceful people. When I am moved the whole street will get a copy of the report so other families you happily take GBP’s for will know exactly what they are dealing with!

   1 year ago
3. Matt Brown ★★★★★

   Great support when trying to find and purchase our property.

   almost 3 years ago

1. KAH 100 ★★★★★

   As a student renting my first house in Nottingham Lenton, MS Estates has been very helpful whenever I had any quiries. It was easy to arrange viewings and the whole process and signing of the contact was also very easy and the steps laid out very clearly which helped greatly as I was previously unaware of the process of rental.

   almost 3 years ago
2. Athena Judge ★☆☆☆☆

   It’s coming up to two weeks since I complained about mould in the property. It’s so bad it’s even started to grow on my clothes. I’ve called and left messages and have had no answer. After seeing this I’ll probably finally get a response. They’re so lucky I can’t leave pictures on here.

   almost 3 years ago
3. Josh Gravestock ★★★★★

   As a student my recent experience finding a property with MS-Estates has been very positive. I have found all at MS-Estate to be very efficient as well as offering me plenty of support with completing the rental process for this lovely property. I have no hesitation in recommending MS-Estates to help with finding a property while living in the area.

   almost 3 years ago

1. Kizzy Brissett ★☆☆☆☆

   Will NEVER rent from these people again. Reoccurring problems (mice problem along with fleas) always had to wait a week before they would send someone out to sort the problem out. Lived with an old mattress in the front garden for a year which wasn't pleasant but was not my job to move as it was the previous tenants. Old heaters that should have been updated to keep house at least moderately warm. Landlord would visit unexpectedly. The list goes on. Was given 24 hours to leave the premises with my 10months old baby and the landlord wanted the keys to be dropped off at the estate agent for their own convenience. Stay clear, behind the fancy suits are dodgy business men. Horrible set of people.

   almost 5 years ago

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