Lowell Financial Ltd Financial Service in Leeds

Reviews

1. Emma Colville ★★★★★

   Lowell was a great way to pay of any debt. All you do is set up a direct debit that works for you and you can increase the payments as your finances improve. I would recommend lowell to anyone that is looking to pay off their debt and are struggling. They are so helpful. You can also download an app and setup an account with your details and you can keep track of how much you are paying and increase your payments. Send an extra payment if you can afford it etc.

   almost 8 months ago
2. dk ★☆☆☆☆

   Throughout the duration of your hold on my debt, I have not received any correspondence or communication from you. This statement is contradictory because I have been under review for the past 20 years and have had to pay every penny to meet your strict criteria. Now when I wanted to repay you, you're still maintaining the right to delve further into 'my business'. You proposed a counter offer of 40% in real figures of £1159.18 > 695.51 before granting me the redemption figure offer that was rejected at 60%. Even adding a pound to launch the one-time payment for closing the account. It is fortunate that I am not going through the Ombudsman to discuss this matter further, as every agency that purchased this original debt outstanding has earned a profit for the past 20 years to date. It took me 5 phone calls of which 2 were wasted on the bot. Blocking customer service agent and 3 attempted calls to deal with this stressful situation. The 1st agent refused to give redemption figure because I would not answer more personal reasons for discharging the debt. And sent me an email generic link detail which my bank did'nt recognise as 'Lowell' and should of been 'Lowell Portfolio Ltd'. The 2nd put forward my proposal of 60% which was countered with your offer of 40% even though I pointed out that by paying today would shave off four more years of carring a noose round my neck for the past 20 years. The third lost call and the fourth managed to trace the lines of the other 3. After repeated q'ns contrary to 2nd agt proposal to direct debit one off payment I was invited to sacrifice another £ 1.00 to make the payment over the phone which failed three times.

   almost 8 months ago
3. Linda Sach ★★★★★

   Lowell are a very caring debt recovery company. They have always understood the philosophy you cannot get blood from a stone. To me they are a realistic company. They won’t be fooled but are always willing to work with debtors to ensure their clients receive the monies owed to them. I had a few debts with them and due to their understanding made an arrangement I could stick to and have never missed a payment in turn watching the figures drop has helped with my self respect.

   almost 9 months ago

1. Anthony Lovett ★★★★★

   From the start, this company helped me to overcome a debt without threatening or lecturing, so much so they became a friend to me with my best interests at heart. It’s never pleasant to get into debt but I am glad that Lowell is there if it happens. Customer service was superb and supportive. Payments were manageable within my budget, and payments were easy to manage throughout.

   almost 10 months ago
2. Rebecca de silva ★★★★★

   Very friendly caring people. Very different approach from other debt collectors. You don't really hear from them which is good as you don't want to be reminded that you owe money . Only email I had was to say I paid the amount off which was a lovely for anyone really . I would recommend theses guys over anyone else any day . Thanks Lowell .

   almost 3 years ago
3. Some fat Br'ish guy ★★★★★

   Just got off the phone with Lowell. And spoke to a customer support representative called Sohail. Sound guy. Very helpful, non judging, I owe over three thousand in debt, and, we agreed on £80 a month. At first I wasn't sure they would accept it, due to being so low. But, they accepted it. He was helpful, and, I would recommend giving them a call if you're falling hard. I would rather my debt be handled by a professional company, like Lowell. 10/10

   almost 3 years ago

1. malcolm taylor ★★★★★

   I was in debt for over £522 with Lowell and very worried about contacting them. I was refusing to answer any correspondence or phone calls from them. As I’m a pensioner and could not afford this bill.Lowell was very patient with me indeed. And gave me many opportunities to contact them. So I finally called them and believe me when I spoke with one of their extremely friendly and supportive staff. I was offered a deal that I couldn’t refuse. If I put in place a payment plan they would reduce my bill by £400 leaving a balance of £129 over 4 payments of £32 . I was amazed with the outcome. Absolutely brilliant thank you so much Lowell

   almost 3 years ago
2. Keri Slack ★★★★★

   Had an account with Lowell recently that I had forgotten about, they contacted me and I got it paid off quickly with them. They were very helpful and arranged it so that I didn’t struggle but still got rid of the bill. I would highly recommend working with Lowell to get your debt resolved they were lovely.

   almost 3 years ago
3. Donna Moore ★★★★★

   I have to say I have buried my head in the sand about my debts and really do not like to talk on the phone. Using Lowell finance website to set up my own payment plan was so easy. I only wish the rest of my debts could be with Lowell. I would already have my plans set up. 5 star for me.

   almost 3 years ago

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