Wonderful. Representative but totally useless structure of support and management behind him. Complaint raised in early April and after alloted investigation period of 8 weeks nothing was forthcoming. Appalling Customer Service! Now the immediate superior of the nominated. ' investigator ' is trying to avoid meeting me to explain their failings and the stupidity that has been exhibited over the last 10 weeks. FOS and FCA are now on speed dial unless someone in senior management shows their face at a meeting. Beware if you have reason to complain!!! Update: Formal complaint raised with FOS in May. They have accepted it needs investigating but have yet to appoint an investigator, so time goes on. Have noticed another review on Trust Pilot confirming a similar FOS complaint by another client during April. AFH took one month to respond to the review.
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Reviews
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phil sedman ★☆☆☆☆
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Philip Wilson ★☆☆☆☆
Decided to move from AFH due to their poor fund performance, I had been tracking their performance with robo advisors Nutmeg and Weathify. I also tracked them against Global ETF's from Vanguard and Fidelity. AFH were by a considerable percentage the worst performer. As a side note the global ETF's performed best with the lowest fees. On the subject of fees, most financial funds/ETF's etc report their returns after fees. In AFH's case, they are reported before fees are removed, so this effectively makes their numbers/returns looked better than they really are, this I feel is a little underhand but I guess they do it as they know they are not performing well. Due to this I decided to transfer out, I won't go into the full details, apart from I had to continually chase, it was slow and is still on going. I will update on my complaint process with them once competed.
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Karam Sharief ★★★★★
Great experience with this firm. Shaz khan in particular giving substantial in depth knowledge on all our queries and aided in completing the sale of our house with ease.
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Ian Viggers ★☆☆☆☆
Absolutely dreadful experience with this organisation. Not impressed with their performance or their service. Charges ate the lion’s share of any gains
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Liza McEvilly ★★★★★
Clive Strange was punctual, personable and responsive. He listened intently and seemed to quickly have answers to the questions that needed answering in my financial position. He went above and beyond. I’m truly grateful for what he has achieved in a short amount of time. I would strongly recommend his financial expertise to anyone, no matter how big or small, he gives the same energy to any question.
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D Latts ★★★★★
I have just had a meeting with AFH wealth management in particular Mark Sutton and it was like somebody taking the fog away from what to do with my pension, it was defined benefit pension that I’ve been sitting there and as I understood it not doing very well. After talking to Mark I now understand that it is best for me to leave it where it is. He also giving me advice on Several other pensions I have lying around not do very much. It has been like a breath of fresh air getting this sorted out, thank you very much indeed D Latts
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Rupert Woodman ★★★★★
Very impressed with the service and performance from AFH on my investments. Clive Strange is exemplary with his guidance, advice, help and prompt action. Nothing is too much trouble for him at all! Highly recommend this company for your financial investments.
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Carla TM ★★★★★
My husband and I have consistently received the very best advice and assistance from Tony, Tracy and Dawn at AFH. They are without doubt the best financial services provider we have ever encountered. I would highly recommend them to anyone requiring advice or management on mortgages, investments, savings or any other financial matters. They are extremely friendly, knowledgeable and thorough and really care about providing their clients with genuine attention to individual needs. We would like to thank them all for all their hard work on our behalves. If there was a star rating higher than 5, we would have ticked it! (Carla and Clive Mantle)
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Liz ★★★★★
My wife and I have used Clive Strange as our only financial AFH advisor for approximately 10 years. He is a very professional person with fantastic knowledge of the packages available from AFH. We have always found Clive very courteous, patient and a good friend. The returns from our investments from AFH have been more than satisfactory particularly because Clive goes that extra mile. In summary, we are more than happy to recommend AFH as a financial advisor. In our view, Clive is an excellent asset for AFH.
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FAQs
What is the address of AFH Wealth Management?
AFH Wealth Management is located at AFH House, Buntsford Dr, Stoke Heath, Bromsgrove B60 4JE, UK
What is the phone number of AFH Wealth Management?
You can contact AFH Wealth Management at +44 333 060 9916
How can I get to AFH Wealth Management?
You can find directions to AFH Wealth Management by following this map link