Premium Credit | Premium Finance Financial Service in Leatherhead

Reviews

1. ryan grant ★☆☆☆☆

   They dont track the vehicles they track… They dont track the vehicles they track the phone.A phone cannot give accurate data about the driving of a car. Its not tracking the car its tracking the owner of the car.24/7 365 days a year. So when they give you false driving data and increase your premiums you know why.it is physically impossible to track driving skills with a phone. I would advise going somewhere else.im a telematics engineer so I know how these work. Say another thing, u say car parked in driveway. How the hell they going to know.they dont as all they are doing is tracking your phone. I told them my car could be sitting on a roundabout for all they know.as for theft we'll again the app is useless as no tracker physically wired into the vehicle therefore good luck tracking the vehicle as u will never find it.unless of course u leave you phone in it over night , although that would get stolen along with the car Absolute joke of a company.they cant even get my title right.have no clue about trackers telematics.they shouldnt be doing this.. Im not disgruntled they haven't actually done anything.im just warning people ,if you value your privacy and your car.go elsewhere. Im assuming the positive reviews have no idea the company is tracking where they. And if working they are indirectly tracking the company you work for again a massive data breach. They have been reported now anyway.i did warn them

   almost 6 months ago
2. Martin Bigg ★★★★★

   I am very happy with PC. They dealt with my repayment monthly policy very well with no problems. My details, then here is what you need to pay each month. They made it so simple and straight forward and they are very fair with their terms and conditions.

   almost 7 months ago
3. Ross Broomhall ★★★★★

   Absolutely brilliant company. Advisor Jade was so helpful and easy to deal with, a refreshing change from some of the other call handlers in the the third-party company I used to purchase insurance. I would definitely recommend.

   almost 7 months ago

1. Winston Sewell ★★★★☆

   It was fairly easy to complete the required questions however at the end I wasn't sure if it had completed and more so when the funds were not taken on the contracted date leading to me thinking I might not be insured. However the funds were taken 2 or 3 days late. This is the second review sent to me and that I've completed.

   almost 8 months ago
2. RICHARD HARDING ★★★★★

   Fantastic company gave me finance for my bike within 24 hours. And if And when I want car finance I will be getting intouch with them. I would recommend this finance company to anyone

   almost 11 months ago
3. Anne Cain ★★★★★

   I contacted the company this morning about a missed direct debit. I got through quickly and received excellent customer service. My query was dealt with, and I was also able to change my bank details. The lady I spoke to was very helpful, courteous, and efficient. I was very impressed

   almost 3 years ago

1. Nikki Brown ★☆☆☆☆

   I kept getting emails asking me to sign and I kept signing my credit agreement. Then I had a 25 pound extra payment out of my account. Found one of the emails, read small print and it stated I would pay 25 pounds if I did not sign. How odd after I had repeatedly signed. So I pressed again on sign and it took me to a completely different screen I had never seen before. How strange that after pressing sign so many different occasions, once they took the 25 pounds and I pressed sign again it took me to a completely different screen and I actually signed.

   almost 3 years ago
2. Jenny Wood ★☆☆☆☆

   Premium Credit were the credit company for an insurance policy I took out with Freedom Brokers. Freedom Brokers did not cancel my policy when asked and so premium credit continued to take my money from my account. They also took £25 from my account for not signing the credit agreement, 2 months after I cancelled the policy. I explained all of this to them and the agreed to refund the £25. Freedom brokers had to sort the rest I was told. I was promised a call back to confirm when the £25 would be refunded but instead it was me who had to call them. I was assured it had been submitted and to expect in my account by 24/01 LATEST. It is 25/01 and I am still out of pocket. I have made 7 calls to freedom brokers/premium credit and have been lied to on every single occasion. I have spent hours on hold waiting to be fobbed off time and time again. Do not use this dishonest fraudulent company unless you want to lose all your money, hair, and will to live.

   almost 3 years ago
3. Reni Reis ★☆☆☆☆

   I have never come across such an immoral company in my life before Incorrectly removed my direct debit early then agreed to amend to the correct date after severe struggles causing significant stress. Even though they only corrected their error on 30 December by refunding me the funds on that date, meaning I only had access to my money from 30 December, they think it’s appropriate to still remove first DD on 16 January rather than 30 January which is the logical, fair and moral thing to do Having involved the CEO Tara White who was initially helpful, it seems to be falling on deaf ears now as of 8 January Their responses to negative reviews is laughable asking people to contact them / don’t believe this nonsense as they don’t assist you when you call, it’s just to come across nicely to the public

   almost 3 years ago

1. Rosemary Mulholland ★★★★★

   Instead of paying in full we had to use a credit scheme. I am pleased that Premium Credit / Premium Finance was the company of choice. We were happy with the simple application form. The quick response reassuring us that we had been accepted saved us undue worry. If required I would use this company again. Rx

   almost 3 years ago

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