Gastek Home Assist Halesowen

Reviews

1. Kristina Eades ★★★★★

   Over christmas 2025 my boiler stopped working. Gastek came out, diagnosed the issue. It was time for the boiler to go into permanent retirement, they just couldn't go on any longer. Wasn't really ready for that scenario, but had to respect their wishes and that it was time to say goodbye old friend you served us well. A replacement was sourced through gastek (bearing in mind this is the christmas shut down period) and within 2 days we had a new boiler installed by the gastek engineers. Just in time for the minus temperatures that hit us new years eve 2025. Gastek do take care of you. No matter what time of year it happens to be.

   almost 6 months ago
2. Matthew Taylor ★★★★★

   Had an emergency today with my boiler and Phil was absolutely fantastic and guided me through the process over the phone instead of having to come out. I would highly recommend Gastek as their service and communication is always 5 ⭐️

   almost 6 months ago
3. Amy ★★★★★

   I recently had a new boiler fitted by Gastek Home Assist, and I couldn’t be happier with the service. From start to finish, everything was handled professionally and efficiently. Phil, who carried out the installation, was brilliant – friendly, knowledgeable, and clearly takes pride in his work. He explained everything clearly, worked neatly, and made sure everything was up and running perfectly before he left. The installation was done to a high standard, and the area was left spotless afterwards. The whole experience was smooth and stress-free, with great communication throughout. I’d definitely recommend Gastek Home Assist and especially Phil to anyone looking for reliable heating engineers and quality workmanship.

   almost 9 months ago

1. Katie Rowland-Cork ★★★★★

   We recently moved into a new property where we needed a new boiler system, and Phil and his team were brilliant, moved things around due to us having a disabled person in the house and sorted us out very quickly, they left no mess. He has looked after our boiler for 10years plus and we would always recommend him to new people as he has always looked after us.

   almost 9 months ago
2. Sharon Billingsley ★★★★★

   Called to report that the central heating wasn’t working. Less than 24 hours later an engineer called and solved the issue, taking less than 30 minutes to do the job! Fantastic, warm, professional and friendly service! Would totally recommend.

   almost 3 years ago
3. Chris Garfield ★★★★★

   A fast, efficient, friendly and professional service. Everything was explained clearly when Phil visited to give me a quote, Phil was great, no pressure and I wasn’t made to feel as if I had to buy, he even told me my radiators did not need replacing, although I was told they would be by a well known boiler fitting company. And he was right. Phil cleaned up as he went, there was no rubbish or debris left anywhere. He even explained, clearly how to use the boiler, time clock and thermostat. He even responded quickly to a couple of texts, yes I have a poor memory. I would definately recommend Gastek 100% if you need your boiler replacing.

   almost 3 years ago

1. Lorraine Tibbetts ★★★★★

   Excellent service from Gastek they initially fitted a new gas hob into a new worktop and even with limited space managed to get it fitted safely for me… but then a few days later offered much needed advice over the phone on a plumbing issue I was having. I can’t thank Phil enough for his kindness in helping me :-)

   almost 3 years ago
2. Karl Genockey ★★★★★

   Gastek home safe have just installed a new ideal boiler today 9th September 2022. Phil and Chris have done a fantastic job quick and clean and tidy job. Cannot fault them at all. Phil has supported us from start to end. 100% would use again and have taken out the service plan aswell.

   almost 3 years ago

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