Only gave one star for this place, on my first and only visit, I was told that if I wanted to use the pool and the sauna in the same session I'd have to use the pool first, then get dressed to go up stairs to the sauna. I wouldn't be able to use both at the same time. When I opted to use the sauna only, the steam was working fine, but the dry sauna was out of use, broken. Apparently from when people were saying it never worked from day one. I have since cancelled my membership. This flag ship leasure centre needs upgrading already.
Contacts & Location
📍 Address: Smethwick B67 7EW, United Kingdom
Photos
Reviews
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Derek Smailes ★☆☆☆☆
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Sylvia Smith ★★★★★
Fantastic venue, plenty of parking, loads of staff to guide you, and the pools are amazing. They have hydraulic floors enabling variable water depths. State of the art gym. Also all types of classes available
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Ian ★★☆☆☆
Excellent facility, very impressive. But bringing my little one here for her first swimming lesson since the old pool closed and they could have done with much better temporary signage for the first few weeks explaining who goes where. Poor management team I would imagine, as this should have been thought of. Queues for desk were huge and we were concerned we'd miss her class, so I just went and found a staff member to help. Nothing explained in the email from SLT about how to navigate first transferred lesson. Also pool for beginners (studio pool) is 1.2m deep, old pool was much shallower. This bit was not well thought out for kids. Good facility, way it's managed needs improvement.
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Stephen Simpson ★☆☆☆☆
Waiting nearly 20 minutes to pay to go swimming. Paid for a family session and didn't get that. Was kicked out the pool for not having a wristband, to which we wasn't given 1 got asked to prove this while standing at the side of the pool with a autistic child thinking his done something wrong. Got scammed by this place and won't be coming back. Having to explain to a autistic child, sorry, no more swimming. If your coming here be careful
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Paul Howard ★★★★★
State of the art facility, admin is a bit chaotic at the moment. Just 'teething' problems I expect. Excellent facilities for various sports. I hope the maintenance lives up to the conditions.
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Mike ★★★★☆
Fabulous venue, Sandwell should be proud to have this, let's hope they make the most of it.
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Mark Brinton ★★★★★
Very impressive venue, and all the staff & volunteers were friendly and helpful.
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