DGM Solicitors Legal Service in Chester

Reviews

1. Scott Rose ★★★★★

   Jenna Wallace was excellent and very informative always took time to listen at all working hours

   almost 10 months ago
2. mary blake ★★★★★

   had a really good experience with dgm solicitors. found jenna to be very helpful throughout the whole process and kept me informed on everything that was going on. highly recommended.

   almost 11 months ago
3. Theresa Joseph ★★★★★

   My husband, employed by Lambeth concil was knocked over by a driver as he was carrying out part of his duties, blowing the leaves from the flower bed on an estate when the blower was ripped from his back and he was thrown into the rose bushes injuring his back leg and hand, this was in 2019, DGM took over his case and then in 2023 I was told I had colon and liver cancer. My husband was asigned to DGM Solicitors. In 2025 the case went to court A great solicitor called Ms Jenna Wallace who was our life saver, she explained everything clearly and read through pages of statements with us explaining every aspect of the case and made sure my husband understood the process she also asked how I was and was very reassuring that as a strong couple we woukd get through our situation which was comforting, as I wasn't her client she was mindful,reassuring, professional caring and thoughtful, and my husband felt comfortable knowing she was there supporting him. She sent a solicitor/lawer who was also experienced and supportive on the day of the case and we won. I'm still on my journey but positive vibes is all around me. Many Thanks Jenna and your team

   almost 11 months ago

1. David Hansford ★☆☆☆☆

   Absolutely disgraceful company. Tried to close my claim with them and they rudely claimed that everyone senior to a legal assistant was in meetings for the rest of the day. This was on a Friday and consequently left me without a vehicle. They were clearly trying to delay the closing of the claim. Avoid at all costs!!!! In reply to your obtuse response, as I explained on the phone at the time (if you had listened), I needed you to close my file in order to get a hire care from my genuine insurer and not Spectre Drive who had misled me into believing that they were acting on behalf of my insurer (First Central). My review did not require a response from you, the intention was to inform others of my poor experience with you and I think 2.7 stars speaks volumes and is very generous!

   1 year ago
2. M Al'Hamdi ★☆☆☆☆

   I wouldn't recommend to anyone: they are lairs, useless, ignorant, waste of time, dishonest, i suggest always look for a 5 star solicitors. But with DGM stay away before you feel sorry!!! 6 years of my life time is wasted and i wish if someone advised me before. I wish this doesn't happen to anyone ( Be Aware )

   almost 3 years ago
3. Zainab Bashir ★☆☆☆☆

   If you don’t mind waiting months on end for a response or years for your claim to be dealt with then this is 100% the firm for you! Solicitor is never available to get hold of, doesn’t bother to reply to emails for weeks and weeks. Had my accident in december 2020 and only just had my case dealt with now in august 2022. Even then it took until beginning of october to even receive a response from my appointed solicitor to let me know a letter had been sent with the outcome. Had called in myself on numerous occasions and only managing to get a response from her assistant who had no idea what the outcome of the claim meant. Although the claim was successful it took almost 2 years for an amount of £165 to be sent to me, not to mention receiving the interim payment after almost a whole year too (if not longer!) which wasn’t a great amount either. Was my first time using this firm as they had been recommended (god knows why!) would never make the mistake to deal with this firm again. Recommend anyone and everyone to avoid using this firm at all costs!! Extremely disappointed with the service and outcome. They manage to lure you in with politeness to begin with. Once papers have been signed its all downhill from there!!!

   almost 3 years ago

1. Colin Cox ★☆☆☆☆

   No reply. No communication. Unprofessional seems to be some scam going on. 100 % non fault. Other party agree. And said payment would be made in 3 days More than 3 weeks later. I have 0£ and 0 communication. Ignored on email. And can't talk to a person on the phone

   almost 4 years ago
2. John McGregor ★★★★★

   DGM Solicitors were absolutely excellent in the handling of my claim. My file handler Lauren kept me informed every step of the way and negotiated a fantastic settlement. Lauren was very knowledgable and ensured she was available to answer any queries I had. I would recommend DGM Solicitors & Lauren unreservedly.

   almost 5 years ago
3. Amanda Westgate ★☆☆☆☆

   Rude, aggressive and unprofessional when asking their advice after signing with them. It has altered the circumstances and made things more difficult. On top of tbat, I have been waiting three weeks for an email about another query and still waiting for a reply. Avoid at all costs. The people that deal with your claim aren't solicitors anyway. They are like admin people advised by a team.

   more 7 years ago

FAQs