Pool in the Park

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Reviews

1. John Findlay ★★★★☆

   Have been visiting with my daughter for years, we have had lots of fun in the lagoon pool. The place has struggled for money, due to Woking being bankrupt, but it's still here and still providing us with a convenient place to swim. They have introduced floats to play with to mix it up a bit and the slides work. I've been to several similar pools, all can have issues with cleanliness, but this pool has mostly been clean on the whole.

   almost 4 months ago
2. Melissa Bartosova ★☆☆☆☆

   Came here today with my husband and two children ages 3 and 5. My kids enjoyed themselves and the cost is reasonable however I really think this place could do with closing for a week and all staff focusing on getting this place CLEAN!! The stairs leading to the slides especially were not just unclean but filthy, covered in grime, loose tiles that had been repaired/bodged with duct tape. My husband also witnessed a child cut their foot on one of the steps so not just dirty but unsafe too. Floor tiles mouldy, even the little toddler pool had some sort of orange sandy stuff at the bottom of it. Cafe looked tired and uninviting, food all over the floor, staff looked like they would rather be anywhere else. My husband was served an americano coffee that was actually BOILING hot and burnt his hand. Unsafe and unacceptable. Whole place really needs a good freshen up I’m afraid! It’s a shame because I have been visiting this place since I was a child myself , but unfortunately unless hygiene standards dramatically improve we will not be returning.

   almost 6 months ago
3. dannyel ★★☆☆☆

   We stopped off for a few hours fun on a rainy day with our 3 year old as we were heading past and towards Dover. The leisure swimming pool is like many of our swimming pool facilities; old, run down but charming and still completely usable as they are. I have no problem with that and all coming from a run down northwestern town myself. What I do have a problem with is the absolute disgraceful hygiene standards on display here. It cost over £20 for two adults and a 3 year old to go inside, which is on the steep side but not a problem if everything is OK once you're there. The 'changing village' as it's rather stupidly coined was covered in muck, grime and rubbish from one cubicle to the next. Then heading into the showers before going into the water (mandatory for hygiene reasons) there was a nappy full of crap in one cubicle, the drains blocked and all the hair, soap water and empty packaging floating around. As you walk around the place the floor is covered in orange grime, plasters, hair, snot and sand. The staircase to the water slides were disgusting. As we left the place 90 minutes later all of the above, especially the crappy nappy was still sat there in the tiny little shower area. Then you've got 5-6 pool attendants all stood watching what's going on, blowing whistles at everything and nothing and shouting into a megaphone to tell swimmers to get out when their swimming session has expired. I found this to be extremely stressful and a bit of an insult to see where this swimming pool focuses its attention on as a business. Not one person did I see with a cleaning bucket or a squidgy or any type of hygiene effort to keep the place reasonable. It's so tiny and full of kids and after an hour or so I started feeling like we would all get sick from our time there. There is no way that such a place can be left that dirty. There was no way that the dirt present on the day we were there was created on that day alone. The place is clearly left dirty daily and that is not acceptable.

   almost 6 months ago

1. Matt Wood ★☆☆☆☆

   Where do I start. Haven’t visited pool in the park for a good few years and I was shocked how much it had fallen into disrepair since our last visit. Nearly broke my neck just walking to the pool…no matting or signs warning how slippery the floor was. Sand/grit in the toddler pool area. No wave machine anymore. No jacuzzi area on the river section. Stairs to the slides dangerous and disgusting. Warning tape and bits of tiles falling off. Kids with water guns in the pool?? Definitely won’t be returning. EVER

   almost 7 months ago
2. Ben Brett ★★★★★

   Swim every week with my son & have a second fun trip to the leisure pool too when I've time. There's a sauna next to the main (competition) pool. Plenty of showers - cubicle & open. Clean changing rooms. Entry is very reasonable. You need a returnable £1 coin for lockers. Nice cafe.

   almost 7 months ago
3. Mark Kelly ★★★★★

   Had a great time with my kids (10 and 7) they preferred it to Coral Reef! We will definitely come back. Thank you.

   almost 2 years ago

1. Ian Morrison ★★☆☆☆

   Visited yesterday and to be honest won’t be rushing back anytime soon. Lagoon pool was far to crowded to be able to enjoy it with groups of loud and rude teenagers. Then tried the lane swimming in the main pool and the lanes are too narrow, dirty nappies in the shower area, changing rooms with broken hangers and 6 out of the 8 hairdryers not working.

   almost 3 years ago
2. Hannah Mccaully ★★★★☆

   Love going to this swimming pool. Was usually quiet for Saturday lunch time! But was great for the kids. £20 for 2 adults 5yr old and 1yr old. Only gripe is the changing rooms could be cleaner, but I know it's difficult with people going in and out of the cubicles all the time! There is always someone in there wiping the water away in the main areas! Would also be handy to either have the on the wall fold chairs for babies that are too big for the changing board to make it easier for parents to get changed, or the little plastic cots that I've seen in other pools to keep on the move babies confined! Overall would recommend and still is our favoured pool to go to!

   almost 3 years ago
3. Marcus W ★★★★★

   Don't need to book, clean and dry floors in the changing rooms, and plenty of space in the pool for an early morning swim. The leisure pool complex is a family favourite with a good variety; water slides, lazy river, wave machine, and jacuzzi. Ideal for primary school age children.

   almost 3 years ago

1. Bec McLean ★☆☆☆☆

   This place has such potential but the customer service is horrendous. As members, I don’t expect to be turned away because they have staffing problems but on at least 10 occasions this year we have turned up and been unable to swim, had lessons cancelled and not even been allowed into the change rooms to get changed! We are members! Such a disappointment. The pool has been in desperate need of a clean for 6 months- covered in black mould on the bottom.

   almost 3 years ago

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