Critchley Taxis Saint Helens, St Helens

Reviews

1. Nikki Gallagher ★★★★★

   One of your drivers picked my fella up tonight from st helens to huyton, and he left his phone in the cab. We rang his phone and the driver answered saying he would turn around and bring it back to us. He was on his way back to st helens but came straight back and in less than half an hour he had his phone back. That is what I call a good decent man. Thank you so much, he badly needs his phone because his mum is sick in hospital so this has saved a lot of stress and worry getting the phone back. Ta to your lovely driver.

   almost 9 months ago
2. maria pilkington ★★★★★

   These drivers took my family, from Suffolk,Wales, North East and St helens to my husbands funeral, we didn't get ripped off, they took so much care of them all. No words will ever be enough xxx

   almost 10 months ago
3. Peter Rimmer ★☆☆☆☆

   Just cancelled my taxi as said would have to wait 30-40 minutes. Real meaning was they would make more money by doing multiple local jobs rather than a long distance journey. Went elsewhere and they provided taxi straight away.

   1 year ago

1. Julie Jules ★★★★★

   I had a nightmare trying to get a wheelchair accessible vehicle for my sister and her husband to get home from my sons 40th surprise birthday at haresfinch rugby club. Critchleys were amazing the driver was so helpful nothing was to much trouble. He made 2 journeys and they were taken right to the door. Thank you so much they both had a great night with all our family and friends x

   almost 2 years ago
2. Tony Howleywood ★★★★★

   Today I used Critchley Taxis for pick up and drop of of myself and wheelchair bound dementia suffering parent.They picked us up a time specified and used appropriate vehicle with ramp. Driver was empathic and went above and beyond in making my dad safe and comfortable. Would 100% recommend this firm for your taxi requirements and again thanks for all you did.

   almost 2 years ago
3. Mandy ★☆☆☆☆

   Absolutely shocking service as always, waited for a pre booked taxi for 25 minutes in minus 4 snow and the woman in the office has zero people skills, just lies about where your taxi is! Some serious training or a new job needed asap!

   almost 3 years ago

1. Ionela-Daniela Avram ★★★★★

   I have booked taxis many times and always arrived on time without any issues . Also if you need to cancel they accept even short notice . Highly recommended!

   almost 3 years ago
2. Kelly Burrows ★☆☆☆☆

   Before I get into details, I wonder if this company is even legally trading? According to HMRC company’s house, they don’t even exist. No trading/filing history for their name/address provided! Anyway: WORST TAXI COMPANY IMAGINABLE. Stranded at the airport, again. My poor mother has booked a taxi from the airport every year with critchleys (set in her ways, I purposefully avoid!) every year she is let down by shoddy office communication and poor customer service. We are currently stuck in Manchester airport at 1am with a child and no mini bus to be seen! I’ve had a dial tone at the main office for 10 minutes and they can’t even answer the phone. Probably gossiping with phones off the hook, or having a nap. It really wouldn’t surprise me. Avoid this company at all costs, unless you want to be highly disappointed. Oh, and we also had trouble on the way to the airport, when they sent us a car, instead of a mini bus! Suitcases on our knees crammed in like sardines! They promised my mum she was in the hands of their best driver, he laughed and said that’s news to him, he only started working for them two days previous. Chritchleys and your throne of lies, you should be ASHAMED.

   almost 3 years ago
3. Tracey Davies ★☆☆☆☆

   Will not use Critchleys taxi again. Prebooked a taxi for later in the evening and recieved a message to say it was booked and given a job number. However, when checking the app to see if the taxi was on the way it said cancelled so I rang the office to be told that they shouldn't have taken my booking in the first place. Absolutely disgusted. Thank god for A2B taxis who came to our rescue.

   almost 3 years ago

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