1 call taxis?! More like 10 call taxis. Absolutely shocking customer service. I was waiting an hour for a taxi to pick me up, he rang saying the road was closed so asked us to make our way to him, which I did. The phone then cut off. I walked to where he'd asked, I rang them again as I couldn't see him to find out they'd cancelled it?! I then asked then to send another one to the spot he asked us to walk to, which they said they would, but couldn't tell me how long they'd be. I waited for a other hour.... nothing. I've never been in the area before, didn't know where I was going. To then have to walk 30 mins to haul one myself. They never bothered ringing me. It was clear they'd just cancelled on me again. I wish I'd had just walked an hour and 20 mins to my hotel in the first place. Appalling. If I could give you no stars I would. Disgusting behaviour. If you can't make the journey, at least make your customers aware, and not just leave them waiting.
Reviews
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Alice Gliddon ★☆☆☆☆
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neil roberts ★★★★★
Pre booked a cab for 07:00am the next morning. Arrived on the dot on time, announced by a phone call and a txt detailing the car, driver and registration number. Punctuality was important to me as I was going to the Royal hospital for surgery. Driver Paul was chatty, interesting and engaging. Took my mind off what I was going for!!. Thanks one call, I will definitely be using again when I have to come back in the new year for part 2.
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Mary-Ann Ryan ★☆☆☆☆
Driver was not happy that there was a voucher on my account which reduced the price. I had no idea that was the case and it made me feel awful. Tired to pay by card and he said he didn't accept card so I couldn't even pay him the 40p for the journey as I had no cash. Not a very good experience for my first time using one call.
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Mark Sturgess ★★★☆☆
The journey itself was fine, the driver was on time and a competent driver. However, I am not giving my usual 5 stars as, apart from saying hello and telling me the fare at the drop off, the driver spent the whole journey talking on a phone, on hands free/ loudspeaker, in what is obviously his native language, which I personally think is an extremely rude thing to do, no I'm not being racist, I would think the same if the conversation was in English.
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Cathy Hunt ★★★★★
Another great journey. Paul is one of the best. As a disabled passenger I do not feel rushed at the start or end of my journey getting in or out of the car. Paul is always helpful and friendly. No matter how you feel when you get in the car, you always feel better once you get out. Thank you Paul
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Tim Tan ★★★★★
A very friendly and polite driver. We didn't have to wait long for the taxi. Excellent service.
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Jacky Silcock ★★★★★
Fabulous smooth and quick ride from Crosby to the Pullman . Excellent service
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Laura McVey ★★★★★
Brilliant taxi firm the only ones I use very reliable and reasonably priced
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Hayley Murphy ★☆☆☆☆
Why do operators need to lie? Called at 4.40 - told 20 mins and will try to get it quicker. Called back at 5.15 to be told by someone else its about 30 mins longer wait. 40th birthday plans ruined because you can't be honest. Now got to drive in and not drink. Cheers one call!
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FAQs
What is the address of One Call Taxis?
One Call Taxis is located at 17 Old Rough Ln, Northwood, Liverpool L33 6XE, UK
What is the phone number of One Call Taxis?
You can contact One Call Taxis at +44 151 546 5555
How can I get to One Call Taxis?
You can find directions to One Call Taxis by following this map link