I needed taxis regularly for my husbands hospital visits and the service from this company was appalling. We always needed a cab, my hubby could not sit in a car. We were often let down by late taxi resulting in lost hospital appointment. I tried booking a day before only to be told that school runs have priority even though here was a guaranteed fare. Twice the taxi did not turn up at all ! I can't stress enough how much I would not recommend this joke of a taxi service .
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Reviews
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Bernadette warburton ★☆☆☆☆
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brooklynn robson ★☆☆☆☆
This is the 4th time I’ve been charged twice when using the app. I’ve called to have it rectified and been given a head office number where no one picks up! I’ve been calling all day, they just ignore the phone!
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Jenny Lyn Rosales ★☆☆☆☆
I don’t usually leave negative reviews, but this was unacceptable. We booked a wheelchair-assisted taxi well in advance, yet on the day they claimed no booking was made. Their voice system failed us, causing unnecessary stress and serious inconvenience. This was not just a missed ride, but a failure in accessibility.
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Nikolay Bayrakov ★☆☆☆☆
For the second time in a row the taxi was late. I called on the phone 3 times to ask why the taxi I had ordered in advance was late. There was no discount for this or apology. The taxi was dirty and smelled bad. Disappointing service for the company. Do NOT use. If there were 0 stars it would be good because even 1 star is too much for them.
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Janice Murray ★★★★★
A FIVE STAR PLUS SERVICE. SAFELY PICKED UP SPOT ON TIME, ARRIVED EARLY YO DESTINATION. THE DRVIER WHO WAS VERY FRIENDLY, AND SUPER HELPFUL. IM DISABLED, AND I CANT THANK THE DRIVER, AND COMPANY ENOUGH, FOR ALL THEIR ASSISTANCE. PATIENCE AND CARE ON MY ROUND TRIP JOURNEY. I WOULD HIGHLY RECOMMEND THIS COMPANY TO ALL.
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Matt “Omari” Dixon ★★★★★
Service was so quick, cheap and easy to use. Great friendly drivers as well! Would 1000% recommend
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M S ★☆☆☆☆
Awful. Completely unreliable. Booked a couple of hours in advance to go from Hooton Station to the Small Animal Hospital, and no taxi was there when my train arrived. Had to phone up to chase and was told they had none available with card machines. So why not tell me so I could take money out in advance in Liverpool? And also they had 2 hours' notice to send a cab with a card reader. Then booked one back from the Small Animal Hospital to the station, after waiting an hour we were told they had no record of the booking, although there was one in a completely different name, and they would send another cab in 10 minutes. Nothing arrived after 15 minutes, and they said it would be another 10. At this point I gave up and cancelled. My poor, terrified cat has been confined in his box far longer than necessary and I am now going to miss far more of my working day thanks to this terrible 'service'. Avoid, they are not reliable and I should've paid attention to the other reviews.
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Stacey Bradwell ★★★★★
We used this firm twice last night. They were absolutely brilliant, professional and on time. We will definitely be using them again!
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REBECCA JOBBER ★☆☆☆☆
Booked for 8.15. Got to 8.25 no taxi, rang them, automated machine said taxi would be 6 minutes. Went inside taxi came and left without waiting. Rang back and told taxi would be rebooked and would be 10 minutes. 45 minutes later showed up. Ruined my whole night
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FAQs
What is the address of KingKabs Ellesmere Port?
KingKabs Ellesmere Port is located at 6 Princes Rd, Ellesmere Port CH65 8AX, UK
What is the phone number of KingKabs Ellesmere Port?
You can contact KingKabs Ellesmere Port at +44 151 355 1122
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