Deeside Depot Deeside, Sandycroft

Reviews

1. Anon Client ★☆☆☆☆

   This is a review of Fedex in general, and it doesnt seem to be an isolated incident given other reviews, 883807647709 tracking number, parcel tracking history hasn't been updated, hasn't moved for days. Unable to get in touch with ANY sort of support or customer service as they make the process purposely difficult and gjeor website too difficult to navigate. As a result now, my parcel has disappeared, ive given up hope of it arriving, and I'm out of pocket, both by the items sent (which I have to replace) but also shipping cost. Fedex should hang their head in shame, disgusting won't use again and certainly won't recommend Update, after more than a month, the parcel finally showed movement, and was delivered a week after that, still a disgraceful service (I wanted to say s***)

   almost 11 months ago
2. Sainimili Sokomuri ★★★★★

   Lovely customer service from the lady at their front office. One advise is to keep a copy of your customs charge, so they can easily access it.

   almost 11 months ago
3. ian dolby ★☆☆☆☆

   Supposed to deliver between 13:50-19:30! Never showed up and then emailed at 5:50 to say they can’t deliver today and delivery attempted? How is this company still operating? If it’s not delayed it’s lost! Sort your lives out! NOT EVEN ALOUD TO PUT 0 STARS!

   1 year ago

1. Karen Wright ★☆☆☆☆

   Parcelforce don't recognise an adress that is used by royal mail, Evri, DPD, yodel and previously by parcel force. So I am still awaiting a parcel they seem incapable of delivering. The company the purchased goods from have even phoned parcel and given the driver instructions. Its impossible to get through to parcelforce.

   1 year ago
2. Lee Barringer ★☆☆☆☆

   Useless service. Their app reported a weeks ago that my parcel had been received at the depot and was “prepared for delivery”. I then see on the app “second delivery scheduled” … so thinking that I’d missed delivery 1, I ask for it to be delivered to a local post office for a couple of days later. Come the day - nothing at the post office - wasted journey. Call the helpline - we have operational delays. I give it 2 more days and call again - same flannel but this time by a “school mam” type character who says that I am in a queue and will just have to wait. I ask how long (because my business requires the component) - she says we have no info on that. Totally useless service where the front office has no clue what is going on behind the scenes. Avoid at all costs.

   almost 3 years ago
3. Ice- Man ★☆☆☆☆

   One of the worst courier firm's in the UK AVOID at all cost.

   almost 3 years ago

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