Priority Home Services

Reviews

1. Amandeep Dhanda ★★★★★

   Given it’s a weekend now (Saturday) and my boiler switch went barmy last night (Friday night) the property manager told me over an hour ago that there would be a chance that the engineer/ repair-man won’t come down till Monday, so I stressed that it’s urgent as without hot water, I won’t be able to take a shower, do laundry or wash dishes. Anyway, the property manager called around to see if there was someone available to visit and she called me back within a few minutes and luckily, she told me a repair man just happened to be local doing repairs and she sent him over to have a look. His name is Lee. Thank you for fixing the switch bud. Much appreciated.

   almost 4 months ago
2. p nev ★☆☆☆☆

   Their van drivers think they own the road, cutting people off and driving dangerously. I can’t imagine how their service reflects the lack of care they have for other road users, almost causing crashes and showing no remorse for their actions. No apologies given, shame on these drivers!

   almost 7 months ago
3. Michael Robinson ★★★★★

   I have a rental property managed by agents. A new combination boiler was found to be needed. Lee kindly and very helpfully sent me details of 4 replacement options. He’s very helpful, polite and knowledgeable. After I’d decided which boiler to have, he rearranged his schedules to fit the new boiler within 48 hours to minimise inconvenience to the tenants. A neat and tidy job well done with the minimum of fuss. I can’t praise Lee and the firm highly enough. Thank you.

   almost 11 months ago

1. Zeenat Shaikh ★★★★★

   Such a professional set up with an equally efficient staff. Always very helpful and supportive in helping. A big thumbs up to your entire team.

   almost 3 years ago
2. Geraldine Carmody ★★★★★

   I Moved Home to Sheffield 12 years ago. After 30 years away. I found Lee on the Sheffield forum. He was amazing. My children were young. He went over and above that awful winter 2010. And brought me a part for the boiler late at night. I have used him ever since. For all electrical and plumbing etc. I can definitely recommend .

   almost 3 years ago
3. Vivien Mihalik ★★★★★

   Fantastic and fast service! We moved into a new house and had trouble with the gas and boiler. They soon came out and fixed the problem. Professional and fast service! We recommend this company! Thank You!

   almost 3 years ago

1. George Morton ★☆☆☆☆

   One of Priority Home Services' engineers came to fix a dripping elbow joint (mains water into our flat) and a couple of weeks later we had a major flood from the joint which destroyed three rooms of carpets, cost us a huge amount in electricity for running dehumidifiers and a lot of stress. An emergency plumber came to stop the leak (not Priority Home Services) and he told us in his professional opinion the HDPE pipe wasn't pushed into the joint properly when it had been reassembled. Priority Home Services refused to accept it was their responsibility, but came to replace the elbow joint and gave us 50% of the emergency call out fee (as a gesture of 'good will'). I contested till I was blue in the face as I was certain, with the opinions of other plumbers, that it was a mistake by Priority's engineer when he refitted the joint (we would've accepted a mistake originally, everyone's human, and happily agreed to a fair compensation deal). Lee, the owner of PHS, insisted that it wasn't an error and the joint failed over time. I have the original joint and have *just* found the HDPE off-cut from when PHS later replaced the joint. In my opinion, with this I can categorically prove that the joint hadn't been refitted correctly (the nut to tighten it was not full tight), as I suspected all along. We understand engineers make mistakes, and don't resent that, it's the total denial of responsibility which is the true reflection of Priority Home Services which we hope this review will help if you chose to consider this company for any kind of plumbing work.

   almost 5 years ago
2. Julie Pitt ★★★★★

   Excellent service received right through from initial call , quick response to efficient completion of job. Used them a few times now and would highly recommend .

   almost 5 years ago

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