Wirral Mind

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Reviews

1. Paul Manley ★★★★☆

   Very helpfu,as was in a bad place and had great help from Alan from mind in wirral,who supported and help me see life clearly knowing i didnt have support from family after the loss of my 14yr old boy,its true the person who is there for you the most when your struggling day to day,is not family but a kind heart in the form of a stranger. Pitty a great person like Alan came to my rescue instead of a family member or a friend near by. Thanks for being there when i was in a bad place and hopefully i can start a new chapter. There are some negative reviews on here about their support worker but in the end there are good caring people at mind and luckly i had one.

   almost 3 months ago
2. Alex R ★☆☆☆☆

   My experience with Wirral Mind has been poor. I waited 11 months from the referral to being given a slot (and I suspect I only got that because I e-mailed about it a few times once 10 months had gone by with no update at all). The counsellor I had made no attempt to establish any rapport or make me feel at ease, and 95% of the sessions were him staring at me in silence. I understand these things differ for everyone, but I found this approach very uncomfortable and had brought it up a few times politely, to no avail. I decided to quit my sessions, but put in a request for my counsellor's session notes (which a patient is legally entitled to, and was agreed to), and have still not received them, despite 3 months going by. I have e-mailed for an update but that has been ignored. Overall, I found the service to be quite mismanaged and the quality of counselling very low.

   1 year ago
3. Hayley Pleavin ★★★★★

   I suffer and have suffered from ongoing depression and anxiety for many years, Iv recently started counselling at Wirral Mind in St Caths, Bhead and I have never felt so at ease and incredibly welcome here. I was so anxious doing face to face therapy but it was the best decision I could have made. Only 2 weeks in and looking forward to my next session. Not sure if I’m allowed to mention the Lady’s name so delete if not allowed but Jackie is incredible at listening but also helping you to open up. Thank you Wirral Mind.

   1 year ago

1. Kathryn Croker ★☆☆☆☆

   What a joke. Phone up and no-one can answer questions except a mysterious Gordon who is never available and doesn't phone you back. Thanks for nothing

   almost 3 years ago
2. Nicola Whitley ★★★★★

   I attended a well being for women workshop this morning, It was engaging, uplifting and supportive. Claire was friendly and knowledgable, I felt at ease from the start. It was great to share this learning experience, spend time amongst a lovely group of women, connect and hold space for one another. I would recommend the workshops to everyone, it's a hidden gem in that not everyone is aware of its existence and the varied timetable and workshops available to all.

   almost 4 years ago
3. skruffy fairy ★★★★★

   Really REALLY kind and caring and loverly people. The difference in attitude between them and the nhs/mental health services/social workers is like night and day. THEYRE SO KIND AND GENUINE AND HELPFULL. I cant stress enough how much the people ive interacted with really do care. I was assessed fairly quickly by a very nice guy at st caths and now i see a loverly lady once a week... theyve made me feel safe and they really do respect your confidentiality and theyre giving me help i have been trying to get nhs wise for YEARS. If youre thinking about getting help or just want to see if its for you id say go for it theyre really helpfull... Bad experiences with gp/hr/nhs mental health stuff made me so nervous but straight away you can feel and see the difference. Cant put into words any other way how genuine they are. Theyre there cos they want to help people theres no trace of the worn down/apathetic/burnt out attitude that goes thru the nhs. Even compared to private councelling (which was good when my gp just couldnt get me anything for 18months etc) these guys are better, the lady i see is voulenteering her time. It really shows through that they want to be there and they want to help. As i said i went to st caths which felt easier to get to. It is quiet and confidencial and calming.

   almost 5 years ago

1. Louise Makin ★★★★★

   Not enough recognition is given to the counselors within this charity. They made me feel so comfortable and not judged for my feelings, coming out of my sessions each week I felt really listened to. Thank you

   more 6 years ago
2. Annabelle Robinson ★★★★★

   Amazing charity

   more 6 years ago

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