Root Mortgage Services Birkenhead

Reviews

1. Niamh Dennis ★★★★★

   We recently used Fran to help us purchase our first home. As FTB we had no clue on the process, Fran met with us to explain everything in detail, and stayed in communication throughout with updates and to answer any questions we had. Unfortunately our house buying process wasn’t easy, as 2 properties fell through before our now purchase- Fran was always at the end of the phone to amend and update our applications as necessary! More importantly she found us a great deal we are happy with! I’d highly recommend Fran and Rhys and the team to anyone looking as FTB or remortgaging

   almost 9 months ago
2. Melissa C ★★★★★

   I recently used RM for a remortgage and had an outstanding experience from start to finish. Their service was efficient, reliable, and genuinely customer-focused. A special mention goes to Anna, who made the entire process a lot smoother and as stress-free as possible. She was always willing to go the extra mile to help. Her guidance and support were truly exceptional, and I felt confident at every step thanks to her expertise. I highly recommend Root Mortgages. Thanks again.

   almost 9 months ago
3. Adam ★★★★★

   Francesca has now helped me with two mortgages, and I wouldn’t go to anyone else. She’s answered every question I’ve had along the way and always made the whole process feel straightforward. She took a huge amount of stress off my shoulders, especially when dealing with purchasing a house. Her communication, knowledge, and genuine care really set her apart. If you want a mortgage broker who makes the process easy and looks after you every step of the way, I’d highly recommend Francesca.

   almost 10 months ago

1. L ★★★★★

   Couldn’t recommend Root mortgages enough. Rhys was extremely approachable and driven to make the whole mortgage application process a breeze from our first correspondence. The company was recommended to me by a friend who had the same experience - if you need a quick and super helpful, relatable and friendly broker, Rhys is the one. I would give more than five stars if there was an option! Thanks for all your help.

   1 year ago
2. Fiona Church ★★★★★

   We have been working with Rhys to secure a mortgage with some financial challenges. He has been clear, open and transparent throughout and managed to find us an affordable mortgage. He has helped and guided us throughout and been invaluable in us securing our first home. I would recommend Root and especially Rhys to anyone looking for a mortgage who wants a responsive, honest and friendly broker. I could not fault the service and they will be our first choice for remortgaging when the time comes. Thank you Root and Rhys for making it possible!

   1 year ago
3. Lizzie Hall ★★★★★

   So grateful to Rhys for helping me secure a mortgage for my first time buy. From the beginning he was really thorough in explaining everything and given I had not gone through the mortgage application process before, he made it straight forward and hassle free. Really appreciate him also going the extra mile to check in with me during the process of buying my house and helping to set up home insurance once I had exchanged. I recommend Rhys to anyone looking for help with their mortgage needs. Will definitely go back to him in future. Thanks Rhys for everything.

   almost 3 years ago

1. Paul Cunningham ★★★★★

   Rhys was fantastic from start to finish. We required a particular type of mortgage that mainstream lenders don’t offer and Rhys found us one that was perfect for us and even managed to extend the original offer when we had delays. When we come to remortgage time I’ll be dealing with Rhys no doubt.

   almost 3 years ago
2. Jack Williamson ★★★★★

   If I could rate Root Mortgages above five stars, I would! Kieran was fantastic in getting me my first mortgage back in 2020, and then went above and beyond to make sure that I got the best deal when I began remortgaging back in May, which had its difficulties in this current climate! Communication was always clear, every question I had was answered thoroughly, and I will definitely be going back to Kieran and Rhys in the future when I come to remortgage again!

   almost 3 years ago
3. Georgia Larsen ★★★★★

   We couldn't recommend Rhys enough! From helping us buy our first house and then getting us through our re-mortgage process, he has been an incredible help from start to finish! He has gone above and beyond to help us through this process, and we couldn't thank him enough! Rhys has just got us accepted with a lender which we didn't think would be possible! His quick responses have made the whole process a lot smoother. We will be using for Root Mortgages for all of our mortgage needs!

   almost 3 years ago

1. Hollie Phillips ★★★★★

   I highly recommend Rhys at Root mortgages he is professional and nothing is too much trouble. Has a first time buyer and been completely new to this Rhys helped to put my mind at ease throughout the process. Rhys has been brilliant from the first contact with him he responds to any queries promptly and his advice and knowledge helped to make this process so smooth. He also recommended a surveyor and contacted the company passing on the details to make it easier and stress-free. Thank you for helping me get my first home

   almost 3 years ago

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