Plum-UK Limited Skelmersdale

Reviews

1. Ian Davies ★☆☆☆☆

   The actual engineer who came out was excellent, then last Jan when the service was due for warranty, we had contact issues. However managed get it done by the same great engineer This month failed payment warnings, looked for the company and it has gone bust, but payments had continued. I know it's been tough, but to continue to take payment was just fraudulent.

   almost 3 years ago
2. Teddy E ★☆☆☆☆

   Edit: Have to change this review, as what this company is doing is just criminal at this point! I don't know if Plum-UK Ltd still exists, but leaving this review, so I at least warn others. We had the boiler fitted last summer and when yearly service was approaching, no amount of calls or emails could help us get in touch, eventually emails even started bouncing back. Naturally the conclusion was they went bankrupt, but the interesting part was that my mum's account kept getting charged! And it was a lot of pain going through calls and chats and going personally to the bank to stop those monthly subscription payments! Now she has started receiving emails informing her of the failed payments and that there will be other attempts made. The audacity! This is just ridiculous and hilarious at the same time! How could you possibly treat your customers like that!? Not inform them of what's going on with the company and then closing everything else, but leaving the automayed charge on!? How horrible can you be? Initial review: Great service! The new boiler was fitted nicely! They were efficient, careful, polite, clean and agreed to my request to put on plastic shoe covers when entering certain areas.

   almost 3 years ago
3. sj smith ★☆☆☆☆

   I'm struggling now in no man's land with a problem after a boiler installation this company did 10 months ago. I can't get in touch with them after a week of trying and leaving messages both on Duane's mobile and the office. I've been to pimbo but couldn't locate the offices for plum-uk and I found on my mobile the number of an ex employee who hinted that they have gone out of business. WARNING. I'd advise to look elsewhere.

   almost 4 years ago

1. Jo S ★★★★★

   Boiler installation done 17/08/21, communication prior during and after excellent, service excellent, professional excellent, would definitely recommend and will definitely use again. Thanks Dale and sorry the review is a bit late, wanted to make sure I had no issues with boiler.. thanks again Jo

   almost 4 years ago
2. Surfing the Apocalypse ★★★★★

   This company fitted my new Worcester boiler, they were replacing a very old Glow Worm and upgrading the central heating system. Throughout the two day installation, the work force we’re all friendly and kept the disruption to a minimum. The standard of workmanship was excellent. I can highly recommend this company to anyone who requires work done on their heating system.

   almost 5 years ago
3. LINDA NORTON ★★★★★

   I first used Plum Uk Limited when they fitted a new boiler for us last year. They were price competitive by far, very prompt and professional, and provided the highest standard of work. This year they carried out the annual service on the boiler and, again, I received the same first rate service; also receiving good, free advice on another plumbing problem I had. Nothing was too much trouble for them and I cannot recommend this company highly enough.

   more 6 years ago

1. peter smethurst ★★★★★

   I had Plum UK install me a Worcester Bosch boiler and from start to finish it was so simple! I used their website to get a quote which to my surprise was no fuss and a guaranteed price. The lads came and fitted my new boiler 2 days later. They kept me up to date throughout the day as to what was going on and what’s what and nothing seemed too much trouble. They tidied everywhere up and they showed me through the timing thingy me bob haha! Would recommend to anyone, my son has already booked in with these for he’s changed. Thanks guys

   more 6 years ago

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