TUI Holiday Store Hemel Hempstead

Reviews

1. spencer davis ★★★★★

   TUI We book our holiday very year with you and this time we stayed at Nisakki Beach Corfu from 19th to 26th September for our 06th wedding anniversary. Due to last year’s negative reviews I did think about changing ,so glad I kept my booking as we had a wonderful stay. Your team really looked after us and made us feel so welcome. We was in room 710 with such a nice view of the sea. Food was always nice and got asked if we would like a drink every time we had lunch or dinner…No problem getting the la carte restaurants as we booked tables on our second day…The only problem which is not the hotels fault is the wasps, they can be a pain at the bar so the best thing to bring is a drinks cover. All in all it’s a 10/10 from me and the wife. Looking forward to next year’s holiday

   almost 8 months ago
2. Lois Goddard ★★★★★

   We recently experienced a very stressful situation when our honeymoon was unexpectedly cancelled due to a flight change. We were devastated and unsure of what to do—until we walked into the TUI Hemel branch and met Catt. From the moment we spoke with her, she was incredibly kind, understanding, and reassuring. She took the time to listen to our concerns and immediately began working on a solution. Nothing felt too much for her—she truly went above and beyond to help us, and thanks to her, we were able to rebook and save our honeymoon. Catt’s professionalism and genuine care turned what could have been a disaster into a happy resolution. We can’t thank her enough, and we’d recommend her to anyone looking for a travel agent who truly cares about their customers. Thank you so much, Catt - you’re amazing

   1 year ago
3. Ellie Dee ★★★★★

   I can’t recommend Layla enough! from start to finish, she made booking my holiday an absolute breeze. She took the time and effort to understand exactly what i was looking for and found the perfect destination and accommodation for me and my family. She went above and beyond handling everything amazingly, helping create a stress free trip for us. If you’re looking for a travel agent who delivers outstanding service, Layla is the one, i’ll definitely be coming back to her!!

   1 year ago

1. Luca Begg ★★★★★

   I had a wonderful experience booking my holiday with TUI. The process was smooth, and the options available were excellent, making it easy to find the perfect trip. The customer service was outstanding—Layla, in particular, was extremely helpful, guiding me through everything with professionalism and a friendly attitude. TUI made the entire booking experience stress-free, and I feel confident that my trip will be just as amazing. I highly recommend TUI for their great service and fantastic holiday packages :)

   1 year ago
2. Noah lich Lich ★★★★★

   I had the pleasure of receiving service from Layla at TUI, and I couldn't be more impressed! From the moment I walked in, Layla was incredibly friendly, professional, and attentive to my needs. She took the time to understand my preferences and helped me find the perfect vacation package. Her knowledge and expertise made the whole booking process seamless and enjoyable. I highly recommend Layla for anyone looking for personalized travel advice and top-notch customer service. Thank you, Layla, for making my trip planning so easy and stress-free!

   1 year ago
3. Jessica Lisi ★★★★★

   All the staff were very friendly and engaging. We dealt with Dan. He was very polite, accommodating and extremely friendly. He listened to what we wanted and searched to find our perfect holiday. Nothing was too much trouble. Kept us updated and emailed everything through very speedily. Wish other business were this good and helpful.

   almost 3 years ago

1. Mrs T ★★★★★

   I visited the Tui store in Hemel Hempstead where I was fortunate enough to be looked after by Karen. She was most attentive, sharing personal holiday experiences and even introducing me to cruises (which i will definitely consider in the future). I chose to book my holiday in the shop rather than online as I had been recommended to do this by a friend. I will have no hesitation in booking here again, and will ask for Karen specifically. Great shop and a great experience.

   almost 3 years ago
2. Carole Cooper ★★★★★

   We have just booked a family holiday and can’t thank Dan enough. Dan could not have been more helpful, his knowledge of hotels and resorts was excellent. Also he has the patience of a saint! I would have no reservations whatsoever in recommending Hemel Tui to anyone.

   almost 3 years ago
3. Don Chamberlain ★★★★★

   The staff at TUI Hemel Hempstead are always very Helpful. Donna in particular has been exceptional trying to meet our needs with regards to accessibility - something TUI as a company needs to improve on to make travelling inclusive!

   almost 3 years ago

1. Danielle Yeates ★★★★★

   Fantastic customer service! I normally book online but Dan Hall was incredibly helpful and helped answer all of our questions! Will definitely book with them again!

   almost 3 years ago

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