I booked a group booing with teletext holidays, Nancy handled my request perfectly and very professionally.. she was amazing in finding me a good and affordable package deal to Egypt. She was really nice and added me some discount for my group booking. Overall highly recommend and a great site to book your package deals at affordable prices
Absolute joke fest of a company. When I originally booked the holiday I was told multiple times that there was no fee to amend/cancel the holiday. As it it turns out I am unable to travel due to work commitments. In order to claim on my holiday insurance I need a cancellation confirmation. I genuinely have lost count of the amount of hours I’ve wasted on the phone on hold while someone “looks into it” and then just hangs up. 50 minutes was the longest they kept me on hold. They’ve also ignored countless emails. It doesn’t help you have to deal with people who have the mental agility of a house brick. I would prefer to drink a flagon of nuclear waste whilst having my balls stapled to a table then deal with these incompetent, unprofessional thieves. The holiday insurance company informed me that they are “notoriously difficult to deal with”. This is the understatement of the last 20 billion years. I actually think I’ll have more success training a manatee in quantum physics. Avoid this company like you’d avoid taking your wife to meet Gene Simmons
I am putting this in for my best friend NEVER EVER USE THIS COMPANY their customer service is non existent, booked a holiday with them for July 2020 I was entitled to a refund, but after months trying to contact them I was pressured into excepting a new date for this holiday, I was assured I would receive £136 within seven days and this was in November 2020. This has still not happened!!!! Have been on holiday with many companies over the years and this is the worst company I have dealt with. S. Soper.......not a happy bunny.
Awful. Diabolical. Rude. Stole my money. Due to covid could not go on a 3 night holiday as the country had declared 14 day quarantine to anyone who entered. That was last year. I have still not received a refund. I have rang many times and been cut off and emailed number of times only to be fobbed off with lies saying they will refund me. It has been a year. What a joke of a company. Will not give up though i will keep pestering until my money has been refunded!!!!!!!!
we have booked several holidays with teletext and have always found then to be very polite and helpful. Their online manage my booking is great and i particularly like their web chat facility which i find quicker and better if you have a query. All in all i would recommend teletext to anyone.
Totally disappointed with the service i received . After being recommended to use them and reading some good reviews i decided to book my holiday with teletext. DJ was the operator who assisted me, at 1st i felt he was helpful and got me a good deal but after the initial phone call and taking the money from my bank no one wanted to help or even know my concerns.. I was misled on a few occasions and the information provided at time of booking turned out to be false! Speaking to several operators i found them all to tell different stories! i was so frustrated with the service i decided i wanted to cancel my holiday only to be told that its not possible and there was no refund due! (after 6 hours of booking) I will be in touch with the ombudsman regarding this. I haven't went into detail with the complaint because its irrelevant i am purely pointing out that the customer service is shocking and to warn people to be careful when booking as the final price i was told was definitely not the final price!! Never again!! they don't even deserve 1 star rating
My first experience with Teletext holidays was very easy, the agent was very helpful and gave me all the information i needed,. I would use them again in the future.
Teletext Holidays is located at 3rd floor, 2 Vine St, Uxbridge UB8 1QE, UK
You can contact Teletext Holidays at +44 20 7741 1305
You can find directions to Teletext Holidays by following this map link
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