Deurali Travel

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Reviews

1. Nawraj Limbu ★★★★★

   Every time when I go to Nepal, I choose this agent . Everyone is really helpful , they always try to get best ticket for me. Thank you for the service Deurali travels.

   1 year ago
2. Gokul Khan ★☆☆☆☆

   Very Rude Telephone Customer Service, The Lady Had no manners …. Staff need some training on how to speak to customers properly. I would have given zero stars if there was an option to do so..

   almost 3 years ago
3. S G ★☆☆☆☆

   Disappointed with the service. I asked her for ticket for April flying to nepal. She mentioned £930. It’s was too much. I bought it online rather buying from them £798. Be careful. Always compare with online.

   almost 3 years ago

1. Luk Rana ★☆☆☆☆

   “WORST TRAVEL AGENT “ which I experience in my life. Worst customer service, very aggressive, specially LADY need a lesson on customer service don’t have manner to talk to customer she shout at me with no reason and hang off the phone very upsetting may be she need to see a doctor she is not on her mind .. She need to be out from Deurali travel I cannt see a future because of her …

   almost 3 years ago
2. John pun ★☆☆☆☆

   S. Gurng,needs to improve on her Customer service. She sounds very rude and aggressive and unwilling to help. She gets very annoyed and angry when questions are asked twice. As expatriate Nepalese, we choose our own Nepalese agency to get comfortable, especially people with language barrier to communicate in own native language to ease the experience. But when the service is so disappointing, it just puts you off. Not just me but my friends and family has also experience this same issue with this agency. Please take this feedback as a constructive criticism and try to improve on this area closely.

   almost 3 years ago
3. E D ★★★★★

   Very helpful and reachable. Excellent customer service. Highly recommended

   almost 4 years ago

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