A very professional experience, I popped into the store and was greeted by a lovely friendly smile and a " good afternoon, how may I help you". I sat down and Zoe introduced herself and away we went, I explained to Zoe the place where I wanted to go and we went through the whole process of booking the holiday with ease, from the hotel to flights to transfers, it was a really smooth process and Zoe was extremely professional throughout it. This is why stores like this should be kept open, because of the friendliness of all the staff and the customer service experience when you go in.
Contacts & Location
π Address: 26 High Street, Epsom KT19 8AH, United Kingdom
π Phone: +44 1372 726477
π Website: tui.co.uk
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Reviews
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john chillman β β β β β
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Caroline Christofides β β β β β
I have been into TUI Epsom for several years now. The staffβs expert knowledge and first hand experience is fantastic. Offering suggestions of sightseeing experiences and local restaurants, very often from personal experiences, that are off the beaten track. This is something you cannot get from booking online. They deliver all this in such a friendly and professional manner.
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Krzysztof K. β β β β β
few days ago, I visited the TUI Travel Agency. Once again. Despite the large number of customers, I managed to quickly meet with one of the women working there. I received the precise information I needed. Miss Hatty was very patient and knowledgeable about TUI's offers. Thank you very much, and I'm sure the offer will be as satisfying as every previous one. Best regards and I recommend it.
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beanofmung β β β ββ
Consultant was very helpful, but I was not happy about having to come into the store to book my holiday using a gift voucher. It would have been much more convenient to do it online or over the phone, which I was told was not possible. Consequently, I will never ask for a gift voucher againβ¦. No reflection on TUI - just a really annoying issue re gift cards
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John Edwards β β β β β
We have returned from a holiday to Cambodia and Vietnam. We wanted to find some winter sunshine and thanks to Zoe, we ended up going on a holiday of a lifetime. We visited stunning temples in Cambodia, went on a 7 day cruise along the Mekong river, visited floating villages, local markets and the Royal Palace at Phnom Penh and finishing in the bustling city of Saigon. Zoe created a brilliant holiday for us and her colleagues helped us with currency and our other queries. Thanks to Zoe and everyone at Tui Epsom, we could not have done it without you. Anne and John Edwards
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H F β β β β β
A massive thank you to the amazingly lovely ladies at Tui in Epsom! My boyfriend and I made an error on our booking and with less than 2 weeks to go before departure were at risk of losing the entire holiday. Sarah, Teresa, Mia, Abby and Ellie were all absolute superstars and went above and beyond to help to make sure we could still go on holiday. I cannot thank them enough and am so appreciative of their help. Will 100% be booking all future holidays at this branch. These ladies are the definition of amazing customer service :) :) :)
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Liz Lorimer β β β β β
My friend and I went into the Epsom TUI store and were greeted by the lovely Theresa on a very rainy miserable day! Having booked our last successful holiday with TUI we went in with a LONG list of requirements and Theresa could not have been more helpful. She was incredibly patient and knowledgeable, really helping us to narrow down our search criteria. Would go back in a heartbeat!
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Pamela Austin β β β β β
We cannot speak highly enough for the service we received from Sarah. She went up and above to sort all our holiday arrangements out for us. Nothing was too much bother and she was extremely efficient and knowledge. A true asset as Tui employee, will definitely be back again with no hesitation to book with you when we next travel. A massive thank you from us both. Joan Whitehead & daughter Pamela
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Ray Harrison β β β β β
Well what can I say. Sarah is a real asset to your company and it is always a pleasure to go in to Epsom and book my holiday with her. I think that i have booked my last 7 holidays there. So keep up the good work Sarah.
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FAQs
What is the address of TUI Holiday Store?
TUI Holiday Store is located at 26 High Street, Epsom KT19 8AH, United Kingdom
What is the phone number of TUI Holiday Store?
You can contact TUI Holiday Store at +44 1372 726477
How can I get to TUI Holiday Store?
You can find directions to TUI Holiday Store by following this map link