Rang up pharmacy today asking if my prescription was ready as doctor sent it directly 48 Hours ago. Was rudely told that it takes 48 hours to get sent to them then itβs another 48 hours for them to prepare it?? Then she barked that a text would be sent to me later today and guess what ? No text - now they are shut the whole weekend. Rude shocking customer service !!! I would have given them zero stars if I could.
Contacts & Location
π Address: 168 Portsmouth Road, Cobham KT11 1HT, United Kingdom
π Phone: +44 1932 862965
π Website: cobhampharmacy.co.uk
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Reviews
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Angela Aindow β ββββ
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Somer Lock β β β β β
I had the best customer service experience Iβve ever received at Chobham Pharmacy. I had an emergency and turned up without realising the shop had actually closed about four hours earlier β yet they still let me in without hesitation. They were so kind, polite, and incredibly accommodating. Despite being well past closing time, they treated me with such care and professionalism, making sure I had everything I needed. It honestly meant the world to me in that moment. This level of compassion and dedication is rare, and Iβm beyond grateful. Thank you so much β I wonβt forget your kindness! Highly, highly recommend.
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Sophie Murray β β β β β
Excellent pharmacy with outstanding service! The team is always friendly, knowledgeable, and willing to go the extra mile to help. Whether I need a prescription filled quickly or some advice on over-the-counter medication, theyβre there with a smile and great information. Highly recommended!
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Emily Storey β β β β β
Great, reliable local pharmacy! I am always able to get my prescription for my chronic illness without any issues at all. I also used the pharmacy for a chickenpox vaccine for my daughter. It was done so well, she didnβt even cry! Highly recommend
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Bridget Wheeler β β β β β
My daughter had her Chicken pox vaccine at Cobham Pharmacy and it was all so well done, nice and calm and easy booking proces. I also regularly collect prescriptions here and have always had really good experiences.
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Misha Patel β β β β β
Always great service at Cobham pharmacy. All my prescriptions are ready on time, quickly and efficiently. The staff are very helpful and go above and beyond to answer my queries. Would definitely recommend!
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MSS β β β β β
Would highly recommend this pharmacy! We as a family have been going for years and cannot fault the service we get every time. We are always treated with a smile and can always any advice given by the pharmacist! Thank you!
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India Davies β β β β β
This is my local pharmacy and Iβm so grateful for their excellent service and help, as I know how much pharmacies are struggling at the moment to deal with supply issues, staffing and demand. The head pharmacist, I think her name is Navneet, is truly a blessing -she is incredibly efficient, compassionate, and remembers the names of her regular customers, which makes such a difference as accessing NHS services can be such a daunting and confusing process. Iβm happy to have this pharmacy as my local, and it makes a big difference to my life to see friendly faces when I pick up prescriptions. They all deserve a raise!
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Mell S β β β β β
Great service! Always go the extra mile to help where they can. I recently moved my prescriptions to this pharmacy and it was the best decision I have made, they are on time and always available to answer questions. Highly recommended!
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Vanessa Knox β β β β β
Huge thank you't to the lovely team at Cobham Pharmacy for being so helpful, and friendly and always remembering me and my orders (though, I would never expect them to!) and for going that little bit further to help in any way they can in situations such as a prescription not arriving in on time. I am a regular customer so that personal touch and friendly service is always appreciated and it really goes a long way!
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FAQs
What is the address of Cobham Pharmacy?
Cobham Pharmacy is located at 168 Portsmouth Road, Cobham KT11 1HT, United Kingdom
What is the phone number of Cobham Pharmacy?
You can contact Cobham Pharmacy at +44 1932 862965
How can I get to Cobham Pharmacy?
You can find directions to Cobham Pharmacy by following this map link