A great pharmacy where the staff are friendly and helpful, and the pharmacist goes the extra mile to help get medication that a certain High St pharmacy say is out of stock
I visited yesterday because of a rash that appeared on my neck during a trip to Greece. From the moment I walked in, I was greeted warmly and assisted right away. I explained my concern and showed the staff member the rash. She let me know the pharmacist was on the phone but would see me shortly. Sure enough, he came out within a minute, examined the rash, recommended a cream, and clearly explained how to use it all with a smile. The entire interaction was friendly, genuine, and free of the pretentiousness I’ve experienced in other pharmacies. Excellent customer service is becoming rare, which made this experience all the more refreshing and appreciated.
Excellent, friendly service & the pharmacist always has some good advice
Definitely recommend this pharmacy! All staff are so welcoming and friendly and have always gone above and beyond to help me out, even though they were never my original go-to pharmacy: such as ordering in emergency medication when I was in dire need, adding reminders/texts when my items are available and even becoming familiar with my meds and asking if I knew how to use each variety of medication and explaining it to me (sounds simple I know, but many other pharmacists do not do this and just give you the bag). Couldn’t thank you guys enough for all that you do!
Staff are friendly and work hard to help everyone with their queries and prescriptions. My only issue is that repeat prescriptions cannot be ordered when picking up the current month’s prescription. You have to call the pharmacy and whilst I understand this is policy, it’s not a policy that is helpful. Unfortunately I often run out of my medication because I lead a very busy life and I often forget to call up in time to order again.
Brilliant service and friendly staff. Lots of support and advice if required.
Thank you so much! Cannot give this pharmacy enough praise. Struggled finding a prescription medication for my 4 year old which he really needs this pharmacy closes at 6 but waited till 10 past just for me to collect prescription! Great staff, went above and beyond!
Not very happy with past few recent visits. They replace the original prescription with the brands they sponsor and sell out of date expired products too so please check the expiration.
Very helpful service yesterday when collecting my daughter prescription.
The staff are lovely and really care about your health. I have used this pharmacy for over 10 years and I have never had a bad experience. On a few occasion I have seen the staff being spoken to very badly and I find it quite upsetting that people think this is acceptable. It's not an easy job working in a pharmacy and I have so much respect for this team and all they do in this business. Be kind people ;-) Just found out Romesh is leaving day lewis. He has been assest to the company as was Oliver and I will miss the help and care from them both. All the best guys! (Find me on Linkedin if you would like an endorsement).
Buckley Pharmacy Leatherhead is located at 4, The Parade, Kingston Rd, Leatherhead KT22 7SR, UK
You can contact Buckley Pharmacy Leatherhead at +44 1372 373110
You can find directions to Buckley Pharmacy Leatherhead by following this map link
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