Tesco Pharmacy

Reviews

1. Linda Moss ★★★★★

   Staff always friendly and helpful even during busy times

   almost 7 months ago
2. Hazel Coppin ★☆☆☆☆

   Shocking service .Booked my much needed flu jab well in advance , completed all additional health information .Cancelled the day before without a reason .Tried calling pharmacy to find out why my appointment had been cancelled but nobody answered the phone .Why advertise 'flu jabs availability, let people book , cancel at last minute and don't allow people to find out why a cancellation .Avoid booking your flu jab here

   almost 7 months ago
3. Kareena Parmar ★☆☆☆☆

   What a silly pharmacist. She didn’t ask the correct questions and she had no idea what she was doing. Wasted my time by making me stay for no reason. When I asked can I go she kept saying I’m having a look for. God knows what she was looking for if there was nothing she could help with when the pharmacy can’t get the medication in on time. When I left she continued being rude and told me to ‘relax myself’, complete unprofessional behaviour and attitude.

   almost 11 months ago

1. T ★☆☆☆☆

   Went chemist pick up medicine on behalf my mother. My mum over age 60 the medicine is free. The pharmacist told me sign the form and tick medicine exemption certificate box. What a stupid pharmacist. Doesn’t he know medicine is free over age of 60. The chemist never send text messages when the prescription is ready to collect. I think chemist doesn’t have enough staff. Very poor service Tesco pharmacy. Pharmacist and staff need to be trained properly in running a chemist.

   almost 2 years ago
2. Danny Kumar ★☆☆☆☆

   Poorly run..nobody checks the system to see that all the medication items are given in one go. You will leave the pharmacy thinking you have all items..and then have to revisit whilst sick to pick the medication they haven’t given. Incompetent staff…basics of any pharmacy to check their system that all the medication that’s due for the patient is given in one go-basic common sense!

   almost 2 years ago
3. ed3ash ★☆☆☆☆

   Before I start I’d like to say I rarely write reviews unless I feel they are 100% warranted, I’m not 1 of these people that have nothing to do so try to make myself busy critiquing. I don’t think I have EVER collected a prescription from this pharmacy with ease, both myself & Daughter are unfortunately on needed monthly medication so is no avoiding it. Every single time there is a problem, it’s normally “sorry no it’s not here u need to ring your GP surgery” - I reply I have already checked & the GP has already confirmed with me the previous day that it’s been sent so they then ask for address or DOB & low & behold like magic they find it!! (This happens pretty much every time). Bare in mind this whole process can take a good 20min & when U have a cue of irritated people also waiting it’s not the best!! On 1 occasion the lady serving even told me to ring my GP surgery there & then even though I showed her the email confirmation that had been sent the previous day. Once I had been on the phone waiting for GP surgery to answer the phone (over 30mins) the lady then ‘found me on the system)!!!! Next issue I face very often is items are not in stock so you are told to come back the day after, u go back & they say we don’t have the 1 u normally have but we’ve got a generic brand. This has happened so many times, I understand products may not always be in stock & I also understand human error on occasion but EVERY TIME ?!! I thought the whole idea of having your prescription sent to a pharmacy was so 1 could collect with ease, I can’t understand why such a busy pharmacy are not operating & ordering more efficiently? I have personally found the only time the place runs smoothly (for myself anyway) is if a young Asian guy pharmacist is working, he’s extremely efficient & quicker than the serving staff. I’d love to hear the pharmacy views on the above, I cannot believe I am the only person repeatably annoyed whilst visiting. Every time I collect I think I’ve got to move somewhere else & avoid this time wasting drama so I shall now be moving to an independent chemist in the local area in the hope that the quality of service is better & that I can actually collect medication easily & promptly.

   almost 4 years ago

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