LloydsPharmacy Harrow

Reviews

1. Subani Kani Shahan ★★★★☆

   Closest pharmacy to my house. It’s very neat and tidy. The pharmacists are very helpful!

   almost 7 months ago
2. E Sab Sab ★★★★★

   Staff at Procare Pharmacy are very friendly and they provide an excellent customer service every time I visit there. Today I was served by Parth who has gone above and beyond with his service.

   almost 10 months ago
3. Simone Thompson ★★★★★

   Had such problems with previous pouched pill company not been able to get hold of them not been able to speak to anyone but I had two calls from pro care to remind me so I’m so impressed with that. I spoke to the gentleman who was really helpful and I was in a bit of a panic cause I didn’t think my tablets would arrive in time And they arrive literally two days after I spoke to him on the phone which is in perfect time, can’t say enough about this company. I am very very impressed. Very impressed.

   1 year ago

1. Rick G ★★★★★

   I've used a fair few pill-pouch pharmacies over the years. All have had either poor or terrible customer service - some left me without medication. I made one phone call to ProCare and within an hour they switched me to their online service, advised me how to transfer my unprocessed prescription items to them, and two days later all of my medication arrived. Genuinely impressed!

   1 year ago
2. Piyush Parmar ★★★★★

   The team at Procare goes above and beyond to ensure all our needs are met with professionalism and care. Recently, we utilized their services for some private blood tests, and we were thoroughly impressed with the efficiency and speed of the process. The reports were handed over to us within 12 hours, which exceeded our expectations. A special mention goes to Jay, who was incredibly helpful throughout the entire process. Jay's attention to detail and commitment to providing excellent customer service made a significant difference. He took the time to explain everything clearly and made sure we were comfortable and informed at every step.

   1 year ago
3. Marilyn Thekkan ★☆☆☆☆

   No wonder the ratings are so low for this place!! Came here on a Sunday as a healthcare professional collecting an urgent prescription for a sick patient. Staff were busy clearing out cupboards. One of the staff looked at me and just pretended she didnt see me and continued with checking the cupboards, I then said Hello and she said "Hold on" and she kept going. No other customer in store apart from me. They had the prescription more than 3 hours sitting in their system, but hasnt been checked! 2 other customers came in while I was waiting and were told to return after 15 20minutes. This is ridiculous !! If this is the way they handle a Sunday, I cant imagine how ridiculous they must be during weekdays. Someone in authority needs to have a look at how this place is run and re coach their staff regarding priorties (Read : customers over stock checks) !!

   almost 3 years ago

1. Minesh Pattni ★☆☆☆☆

   The worst ever experience of a pharmacy I did a click and collect and showed the man the number on my phone 10 mins later he comes and says its not ready I then tell him why did you go upstairs The medicines are kept downstairs and then he started to have a go at me about not informing him correctly I said stop your nonsense and get my meds Its your job to ask the questions And not have a pop at the customer Senior management need to look at this place Everyone there was waiting for ages after being told No stock Pathetic staff Pathetic stock levels

   almost 4 years ago
2. shelldon smith ★★★★★

   Nilesh is the breath of fresh air in the ever changing staff at Belmont, he will go out of his way to help you or by sign posting you if he can’t. Overall it’s a busy pharmacy so people need to have patience as well the people working there are as human as you and me. Keep up the good work .

   almost 4 years ago
3. Aaron D ★☆☆☆☆

   My mum recieved terrible customer service. She went there to collect her medicine and was told that it would be ready in 10mins. After 15mins, my mum asked if it was ready? The lady then tells my mum that the medicine is at another chemist on Belmont circle and will ring them to bring it over. A further 10mins went by and my mum asked the lady again if it is ready? The lady then tells my mum that there is no answer from the other chemist (avicenna pharmacy). My mum could have easily got the medicine herself rather than her time being wasted. The asian lady was also rude as she told her colleague to ignore my mum afterwards assuming my mum didn't understand English.

   almost 4 years ago

1. Vandana Ramprakash ★★☆☆☆

   The young man kept getting things wrong. I had a click and collect order. I waited forever and when it was my turn he wrote down the order number I gave him together with the address I provided. Asked me to sign then gave it back to me with my order. Very odd as I could have been anyone. Not secure at all. No ID asked for either. Please as a pharmacy get your act together

   almost 5 years ago

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