- 1 Absolutely useless pharmacy. People who work there absolutely rude, and unhelpful. How Asda can have that service in they store!
Contacts & Location
π Address: Saint Nicholas Way, Sutton SM1 1LD, United Kingdom
π Phone: +44 20 8770 2310
π Website: storelocator.asda.com
Photos
Reviews
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Iurii Godovanyk β ββββ
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Marcin Εliwa β ββββ
Absolutely clueless people, will lie to your face and call you βimpatientβ. They will waste your time. Just stay away.
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Arwa Jafferji β ββββ
Absolutely disgusting service. I rang this pharmacy on Saturday night at 8:28 PM to ask if the pharmacist on duty could provide the Pharmacy First service β an NHS service that should be available to patients, especially when GP surgeries are closed. Instead of offering help, the pharmacist told me she had 30 minutes until closing and "didnβt have time" to do any more. As a pharmacist myself, I find this attitude completely unacceptable. I would never turn a patient away, particularly out of hours when there are so few options available. This kind of laziness and disregard for patient care is shocking. Patients rely on Pharmacy First when they have nowhere else to turn. Refusing to help goes against everything we stand for in this profession. I would not trust this pharmacist (Yunis) to put patients first when it really matters.
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Dee Bhatt β ββββ
Ordered medication via Asda online doctor, received an email at 9am to state it was approved & to collect. I attended at 440pm and there was a sign stating that between 440pm and 510pm there would be no prescriptions issued or pharmacist available (away on lunch!) I returned after 630pm and was met by the manager, she initially said "oh it might not be ready" then she fumbled around and came back and said "sorry, no stock" I was baffled, there was no help or suggestions, nothing. It was quite obvious she did not want to help or rectify the situation....or she was just plain lying. Asda online doctor states if the pharmacy has an issue with the order they should call their team. I was just fobbed off and told I would probably get a refund. Absolutely ridiculous. Most pharmacies where there are stock issues can order medication in for collection (usually within 24-48hrs)...I haven't been given a refund, just left in the lurch, no medication and out of pocket. Looking at the other reviews I shouldn't have ordered medication to this pharmacy...there's clearly serious issues.
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Olexandr Polishchuk β ββββ
Really bad experience. Pharmacist was often not available for the opening hour when I tried collecting prescriptions for my kids in the morning. Today it reached new heights - they put message that pharmacist suddenly has 30 min break after myself and several people were waiting in a long queue. Those things should at least be communicated clearly and in advance.
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tom ansell β ββββ
Hopelessβ¦.took 3 days to get in a prescription. No one answers the phone. When I came for the 3rd time to pick it up they told me come back in 15 mins - they hadnβt even got it together after all that time!
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Alex β ββββ
Dispensed me the totally wrong medication. Got home and found out. Cannot get through on the phone. Always late too order your medication too
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joy o'neill β ββββ
The worst customer service, they always contacted my doctor for my prescription, I went to collect it as usual to be told they donβt do that anymore and I had to contact my gp, I have no problem with that but not to be told before I had to go with tablets for 4 days. Whenever you go there one person tells you one thing and someone else tells you something else
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angela Brookes β β β β β
i rang the store because nobody could get my prescription, i spoke to a guy named stuart. he did everything he could to help me, he went that extra mile and sorted it all out for me.AAA* fantastic service, thank you so much for your help. best service i have ever had. credit to this guy. brilliant.
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P H β ββββ
Really slow service. Most of the time they don't have medicines in stock. Staff needs more training. Have no respect for the customers. Never say hello when u go there. Please please give extra training and manners to the staff . Will avoid next time...
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FAQs
What is the address of ASDA Pharmacy?
ASDA Pharmacy is located at Saint Nicholas Way, Sutton SM1 1LD, United Kingdom
What is the phone number of ASDA Pharmacy?
You can contact ASDA Pharmacy at +44 20 8770 2310
How can I get to ASDA Pharmacy?
You can find directions to ASDA Pharmacy by following this map link