Wellcare Pharmacy London

Reviews

1. E ★★☆☆☆

   {Edit} Please note: this pharmacy is now CLOSED, and replaced by Wellcare Pharmacy at the same address. This team has much less stock ready to pick up, and a tendency to yell out your name and medication across a room. The pharmacist (and all other staff) at this pharmacy have always been amazingly helpful, patient and kind. I cannot understand anyone leaving a negative review as I have always been treated well and served quickly with both products and advice. Thank you for all your hard work!

   1 year ago
2. Michael Ryan ★★★★★

   We changed Pharmacy to Wellcare 321 Kentish Town Rd.... Fantastic service. Helpful and prompt. So glad we changed to Wellcare. Very happy!

   1 year ago
3. Debb ★☆☆☆☆

   I visited this pharmacy multiple times to pick up my prescriptions, but each time they didn't have my medicine in stock. Even after following their instructions to return the next day, the same issue persisted. On my third visit, they only had one out of the three items I needed, forcing me to start my treatment late and incur additional costs. This isn't the first time this has happened, and the staff seemed disinterested, with one person constantly on their phone. It's poorly managed, with frequent stock shortages. I highly recommend finding another pharmacy to avoid similar frustrations.

   almost 2 years ago

1. Alex Readford ★★☆☆☆

   Please don’t go to the Pharmacy if you’ve booked your flu jab online. I booked my online and I was turned away and told to go to the other Pharmacy no 126. Although it says they offer flu jabs out front these are not available. I explained this to the staff that I booked online and was again told that flu jabs are not offered here. Very inconvenient after booking this with Day Lewis online.

   almost 2 years ago
2. Samuel Priestley ★★★★☆

   Visited this Day Lewis 02/03. There was a queue, but went reasonably quickly. Staff were helpful and friendly.

   almost 4 years ago
3. Tessa Craver ★★★☆☆

   Well stocked and good location but staff not warm or friendly. Shaking their head no and rolling their eyes before I could explain what I was requesting. Struggled to be patient when explaining tablet dosage to a client who’s English wasn’t their first language. I’d expect staff at a pharmacy to be kind and sensitive to all.

   almost 4 years ago

1. AALucxs ★★★★★

   I am a regular customer here and I am shocked following the previous review, this pharmacy has never opened at 9;30 or later they always open at 9. They are well mannered staff and serve customers straight away they have great customer care. The regular pharmacist is always in most days and they do not have locum pharmacists regularly. When using there repeat prescription service over the phone they are clear and nice when ordering, and they always clarify the number of days it takes for the script to come. As far as the dispensing and the medication it is always done at a high standard with care and it well put together. Overall I am very pleased with the service here and all the staff are lovely, It is a great environment.

   almost 5 years ago
2. Ash Charles ★☆☆☆☆

   Frequently have a locum pharmacist on who is unfamiliar with the place. If you wait patiently for them to open at 09:30 you'll be waiting until 09:50. Their very casual way of ordering repeat prescriptions over the phone is poor, with no clarification. I used the service for 5 years and consistently hated it, it was a form of self harm being with this pharmacy. I ended contact after they got me to launch a complaint against my GP, saying all dispensing errors were the GP's fault. My GP confirmed with confidence that it's Day Lewis and correctly guessed which pharmacy I was with because they have a low opinion themselves. Also concerned regarding their information governance, they talk and chat about patients meds so openly. I moved to the day Lewis further down Kentish town highstreet and they're a different team and know what they're doing. They are also skeptical of the one opposite the station.

   almost 5 years ago

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