Macks Pharmacy

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Reviews

1. Jenny White ★★★★★

   This is a great pharmacy. Staff are friendly and helpful. There has been times in the past that I have been rude and impatient (my issue, not theirs and I applogised) but i'm still treated with respect, understanding and friendliness. After the recent fire at poundland on a thursday when I collect a regular prescription they called me on the day to tell me how to get through the cordon and collect as normal. Personally I wouldn't want to use any other pharmacy. They are very busy and there can be a wait sometimes but this is a sign of how good they are and the demand on the pharmacy.

   1 month ago
2. Tara Kilmurray ★★☆☆☆

   Tried calling to request an urgent prescription for my elderly mum. Been on hold for an hour!!

   almost 2 months ago
3. SC C ★★★★☆

   Friendly service from the lovely guy working in the pharmacy, he explained what the side effects of the medicine was very clearly.

   almost 6 months ago

1. O M ★☆☆☆☆

   Visited today looking to buy pain relief for a chronic condition - disabled veteran. Completely ignored at the counter. On a previous occasion, lectured on the use of an OTC medication commonly used for chronic pain. This pharmacy has no place being in business.

   almost 6 months ago
2. Ron Berry ★★★★★

   I would like to thank the staff at Mack’s. I always receive a first class service and nothing is too much for them to help in any way they can. The pharmacist is exceptional. Also Jackie is so helpful and welcoming. I would highly recommend there services. Ron & Carol Berry

   almost 9 months ago
3. Jim Boyd ★☆☆☆☆

   I bought Aspirin Dispersible 75mg Tablets - 100 Tablets here on 24 January 2023. They cost £4.99. A rip off price, taking advantage of our most vulnerable. Boots opposite (on the High Street) is £1.99. Beckenham Pharmacy, 70 High Street is £1.50. The box bought in Marks is labelled Almus, but inside the leaflet says they come from the same factory Aspar. All of the products mentioned here come from the same source, Aspar.

   almost 3 years ago

1. DELI KURT ★★★★★

   I am a deputy manager for a care home. I came in contact with Macks pharmacy because one of our new residents still have to use them until we register him with a local GP. I rang to re-order medication for this person, and I have to say I found the staff team very accommodating, polite and extremely helpful. I take off my hat to the team. I thought I had to beg for medication but no they were very helpful, and I felt stress free. Well done

   almost 3 years ago
2. Simon Gates ★★★★☆

   Went for covid booster shot. Clearly marked areas to sit and wait in. Names if those waiting were checked. Appointment began on time. Comfy and clean private area to receive the vaccine. All information needed from me was collected. The vaccine and possible side effects all clearly explained. Promptly and professionally delivered

   almost 3 years ago
3. Amber Eray ★☆☆☆☆

   If I could leave zero stars I would. This is the worst pharmacy I have ever known. They give out the wrong medication, if a prescription says 28 tablets you only get half that in the box. Then when I try to ring them, I can never get through because its always a constant engaged tone. So I went to the pharmacy and asked why the telephone is always engaged, has the handset been replaced I asked. I was told of course it had been replaced so I told them to check it and low and behold guess what?????? It was off the hook. This is every Saturday and most week days. They also have trouble in understanding people when talking over the phone. I will not use this place anymore. Avoid Avoid Avoid

   almost 3 years ago

1. Marcus Valenzuela ★★★★★

   Visited today Christmas Eve for first time to Macks Pharmacy. For my booster jab. Excellent service. Friendly and efficient. From greeting and check in to having the jab was excellent. Very personal and informative versus mass centres I used jab 1 and 2. Looks a well stocked chemist too in convenient location. Impressed by Macks. Keep up the good work.

   almost 4 years ago

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