Beckenham Pharmacy Beckenham

Reviews

1. Gillian Morphy ★☆☆☆☆

   No access for wheelchair users. New shop front with a step put in to reduce accessibilty.

   almost 8 months ago
2. Derek Robson ★★★☆☆

   Never open at 9.00, sitting outside again this morning 9.05 shutters still down, same last visit opened at 9.15am. Easier than most for prescriptions though, normally efficient and ready.

   1 year ago
3. sravya ch ★☆☆☆☆

   I had a very unpleasant experience at this pharmacy. This is my first time visiting a pharmacy in England so I had a few questions around payment and my prescription. The gentleman who assisted me initially was kind and helpful. However, the other man dispensing my medication was rude and dismissive when I asked to confirm my prescription as I had recently requested my GP to change it. He simply told me that I didn’t have to take it if I didn’t want to with an unhelpful "take it or leave it" attitude. This is unacceptable, especially when dealing with something as important as medication. The staff should be more empathetic and patient.

   almost 2 years ago

1. Pearse Reynolds ★★★★★

   I have been using this pharmacy for over 20 years and have never had a serious problem. Occasionally there are delays in getting the prescription back from the doctors, but they have always been ready to give me an emergency supply if needed

   almost 2 years ago
2. Joxie ★★☆☆☆

   Some of the staff are a bit rude and abrupt for no reason. Several times I've been there and the lady serving has just glared at me as if I was irritating her by entering the shop. No customer service from her, ie. "How can I help" just says, "yeah?" Then simply drops the prescription on the counter and glares at you until you leave. The male pharmacist was more helpful.

   almost 2 years ago
3. Terezinya Daniel ★★★★★

   Stuff attentive, caring and friendly, while remaining efficient and professional. Awesome

   almost 3 years ago

1. Stewart Ogilvie ★☆☆☆☆

   Incredibly rude and unprofessional phone manner. I called to enquire if a medication was available, on my first effort I was hung up on. On my second, the individual that dealt with me was incredibly rude. He said he was “incredibly busy” told me to “listen” on several occasions. I was simply trying to understand when I could expect stock of what I require. There’s no need to talk to people in such a dismissive way. Not a nice way to talk to someone who has an urgent medial need.

   almost 3 years ago
2. Lucy Ward ★★★★★

   Very helpful, friendly staff and great advice from the pharmacist Muna. I’d already been to 2 chemists prior and Beckenham Pharmacy was 3rd time lucky!

   almost 4 years ago
3. Arnjali Rowe ★★★★☆

   Professional staff who are always friendly and helpful I use them regularly and have always received great service.

   almost 4 years ago

1. Shona Tildesley ★☆☆☆☆

   Left 2 prescriptions with them for items that needed to be ordered in. Went back the following day to collect as arranged and the pharmacist denies ever seeing them! He then accused me of taking the prescriptions back home, despite the lovely lady on the till remembering me coming in. Do not leave prescriptions here without getting a receipt. No apology was forthcoming. Shambolic customer service.

   more 8 years ago

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