Well Pharmacy London, Coldharbour Estate

Reviews

1. Afa T ★☆☆☆☆

   I travelled there for a flu vaccine appointment booked a few days prior online. When I got to the branch I was told they're out of stock and that my appointment should have been cancelled / I should have not been able to book in the first place (it was not cancelled). The pharmacist was very apologetic and I would not have posted this but read some reviews below that it happened to others too so hopefully it saves people time - perhaps call ahead if you have an appointment to confirm before going there.

   1 year ago
2. Phil Endersby ★★★★☆

   I have found the staff to be polite and helpful. Pharmacists are qualified and it is their job to question prescriptions to ensure that they are right for the patient, and to ensure that they will be taken appropriately. Pharmacists often know more about the drugs and their interactions with other drugs than a doctor. That's their job. This pharmacy is sometimes very busy. Please think about the time you collect your prescription for the sake of other customers.

   1 year ago
3. L Suchomska ★☆☆☆☆

   Young patient came to collect medication. Not only did the staff question the doctor’s prescription and amount, they didn’t give the right amount of tablets either! Staff here need to remember that they are not doctors! Just do your job! Do not comment on prescription/dose if you are not qualified! And you can’t even give the right amount of tablets to the patient? I’m actually speechless at the lack of competency in this pharmacy!

   almost 2 years ago

1. Susana Williams ★☆☆☆☆

   I would give it 0 stars if I could. Everytime I visit there is a big long queue, with unhappy customers. Clearly there is a lack of staff, probably change of management too, the place has gone downhill. The young Asian pharmacist is rude, extremely cheeky and unprofessional. Took them 30 mins to pack one box of three month supply of medication. ONE BOX - 30 MINS. Also, they do have a habit of supplying the wrong quantity of medication so please CHECK before you leave.

   almost 2 years ago
2. debbie garrett ★☆☆☆☆

   Waited now a week for a prescription told yesterday it would be ready after 12 today went up at 2ish still not ready and told it could be 10 min or half hour thinking of going to a different chemist.. had enough now.. always the same... really bad..avoid...

   almost 3 years ago
3. Matthew Martin ★☆☆☆☆

   I don't leave negative reviews usually but this branch of Well is a shambles. I have been on a repeat prescription for five years, so I know it well. The current staff is poorly trained and clearly poorly managed. They are disorganised, slow, rude and have customer interest at the bottom of their priorities. It pains me to do anything to risk a local service but I have moved my prescription to another pharmacy now. Well really need to look at the operation here and sort it out.

   almost 3 years ago

1. Mandy Bayes ★☆☆☆☆

   Worst Pharmacy Never send repeat prescriptions to this pharmacy as they are sent to an outside pharmacy to be made up, this means you have to wait another 2 days to get your medication. On top of that the attitude of the staff is diabolical.

   almost 4 years ago
2. Elektra Michael ★☆☆☆☆

   Every time my doctor sends over a prescription they NEVER have my prescription items in stock. Image a chemist with no penicillin. I alway have to go back the next day after 12, not good when your ill and just want to feel better. Staff are not very to friendly you walk in an no one acknowledges you or even looks up from what they are doing untill they have finished.

   almost 4 years ago
3. Jo ★☆☆☆☆

   Absolutely awful! They take days to follow-up prescription requests (often blaming the surgery for their delays), and are really rude. They seem quite indifferent to their lack of service or care to customers which makes me worry and wonder how they are even operating. For the extra 10 minutes it might take me to walk elsewhere, I'd rather do so to avoid using this pharmacy again. Shocking and should really be investigated for conduct.

   almost 4 years ago

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