Roadnight Pharmacy Sidcup

Reviews

1. Papa Tools ★★★★★

   The pharmacist saved my a agony I had been waiting for a call from Station Road Surgery regarding my sore throat and earache when I rang the surgery 11am, I was told that the list that I was on the doctor had to go out and deal with emergency outside. I couldn’t wait any longer. I drove to the pharmacy and saw the pharmacist. she was a godsend. She’s looked at my mouth and could see an infection at the back of my throat and also she believed in my chest as well. She prescribed antibiotics which I’ve been waiting for since 9 o’clock. The service has always been wonderful. My wife specially attend here regularly to pick up several repeat prescriptions, the staff are always so helpful. Long may it continue.

   1 year ago
2. isla floyd ★★★★★

   I have been coming to this pharmacy for over 10yrs and they have never let me down always helpful and never out of my meds, and most of all they remember me so I feel it’s a personal service. Thank you all for your service

   almost 2 years ago
3. William Cable ★★★★★

   This pharmacy is great, I don’t understand all of the bad reviews and maybe it is just down to one particular staff member. I was served by Jazz today and she was incredibly personal. She saw me walking across the road and had my prescription ready as soon as I walked in. I’m giving five stars today to reflect how welcoming and efficient the staff are here. Would strongly recommend this pharmacy to all my friends and family. They also are really efficient with sending text messages when my prescription is ready and are very quick to supply and help get you your medication as soon as possible. Thank you for everything. Billy Cable

   almost 2 years ago

1. Madeleine Price ★★★★★

   Best chemist in the South!! Delightful, helpful staff although I've known them so long, they are thought of as friends. They really looked after my late husband with such kindness and patience. Rahini will bend over backwards to help and I thank her for that. Thank you people xx

   almost 4 years ago
2. Nicky Christopher ★☆☆☆☆

   Tried ringing up to see if they had my medication, I apologised for the bad line and went somewhere where it was clearer. Ended up with a woman muttering under her breath about people calling in bad places and why I could just go to the pharmacy. I'm a disabled person who didn't want to make a journey to find out they don't have it. Terrible telephone manner

   almost 4 years ago
3. Becky Symonds ★☆☆☆☆

   Awful service, really unhelpful and rude, especially when I got upset over a mistake for my daughters treatment meaning she was in pain for over 24 hours waiting for the correct treatment. Then today I've picked up my repeat prescrption and they have given me the wrong medication which is useless! More time and stress trying to sort this out now!

   almost 4 years ago

1. P C ★☆☆☆☆

   If there had been zero rate I would have given it to this review. I have really tried to convince myself the rudeness, lack of care, interest and desire to help were accidental and due to stressful times. The excuses have run out for me I’m afraid. Last time I stepped into this chemist was yesterday, never again. Prescription medicines moved elsewhere today, where they gained an new client. Yesterday’s episode: sever conjunctivitis, tried some drops given by another chemist but didn’t work so I asked if there was anything else they could give me over the counter - response: no, sorry we can’t help, what you were given was correct and if it didn’t work you will need to see the doc. Dismissed without other options. Great! Tried the pharmacy not far from them and: A) the pharmacist actually checked on me B) I was asked questions to assess the severity of it C) I was given alternative drops D) I received a great customer service It takes very little to satisfy clients if one can only care a bit. Good luck to Roadnight team.

   almost 4 years ago
2. Ben Yeomans ★☆☆☆☆

   Avoid this place if you have a private prescription. They charge a minimum of £14 per item on a private prescription, so even if you are buying medicine worth £3 or so you will be charged £14 - this is blatant, shameless price gouging. When we challenged the pharmacist, saying that the doctor had said it should only be a few pounds, the pharmacist told us that any pharmacist would charge a similar amount. After investigating further I find that Lloyds Pharmacy charges a minimum of £5 per item for private prescriptions, so the pharmacist was clearly giving us false information. While I don't like minimum pricing in general, £5 is much more reasonable than £14 - almost 3 times as much. In this case the cost of the medicine at Lloyds would have been £4.62, so rounding up to £5 would have been fine. To make matters worse, we later found that they had dispensed an incorrect quantity of tablets so we'll have to go back to collect the missing ones. Anyway, lesson learned - won't be coming here again. It's open slightly later than other pharmacies which is why we came here in the first place, but you pay a lot for that convenience.

   more 8 years ago

FAQs