This Pharmacy is quite simply Excellent, I don’t know if this is family run, friends , family or a team brought together but always smiling, happy, helpful with a really good customer service approach, with majority of visits to. Pharmacy , really for majority of visits, healthcare, how refreshing for such service. Thank you. Tony
The pharmacist kevin is amazing. Helped my boys when they had bad ears and was unwell. As could not get any appointment next door at all. Thank you so much.
Because im not elderly and they don't know me but ive been coming to this pharmacy for 5 years I can't get a delivery ive been very ill cut it short I had to have chemotherapy and radiotherapy it's damage my nerves in my legs I can't walk that far when I do my legs go swollen and lumps come up I get in a lot of pain it's one every two wks that I would delivery
Have been using this pharmacy for many years, They are friendly, helpful and very polite. If I changed doctors I would still come to these for my medication. 5 stars from me.
In my opinion, Echo Pharmacy offers outstanding service. The entire team is dedicated to providing the highest standards of service. Debbie, in particular, is an exceptional customer service representative and one of the most pleasant people I've had the pleasure of dealing with.
I have always found this chemist very helpful. Pharmacist is very knowledgable and removes the need to trouble the GP. Highly recommended.
I have been going to this chemist for many years, such a great service and so great that it is right next door to the surgery. The pharmacists are extremely helpful and all the staff are very helpful and friendly. Lovely little chemist.
Lots of people have been mistaking you for Echo by Lloyds, which is different. My family and I always have had good service from you. May I suggest that you change the name or add to it an the oakfield word to avoid some many bad reviews from discontented customers from Echo by Lloyds. It is unfair that you get the bad name for something done by others. All the best.
Twice, in the last few months there has been "a problem" with my prescription. No contact about the "problem" just left in limbo for over a week after, confirmation of my request, with no prescription. Telephoned the helpline three times today. After waiting 10 minutes each time to speak to someone, I was cut off twice. Eventually managed to speak to someone today, Thursday, told I would have to wait until Monday for my prescription to be delivered (11 days from my request) and advised to go to my local pharmacy to get my prescription as I needed it. I could have done this a week ago! As a result have cancelled my account.
Ordered eight meds 9 days ago and only two items have turned up. They claim medication will be with you within 5 to 10 days, this is not true. I chased them up after waiting 8 days, i was told items were in stock so i asked for my medication to be sent as a matter of urgency, and asked for next day delivery, which was agreed and they told me was done, but the next day comes and still no medication. They've also sent another item which I've been waiting for for 9 days as 48 hours delivery. Not good enough and for some reason they now require meds to be signed for. This is a MASSIVE inconvenience, particularly when items are sent in dribs and drabs and it could come over 4 to 5 days of packaging so that's 45 days I have to wait in to sign for medication. This is very inconvenient particularly if you are waiting in for a parcel that hasn't even been sent. They claim no signature needed. I'm now out of my vital pain meds and I now feel very unwell due to withdrawal and am in excruciating pain. Thanks Echo you liars. Another thing I've noticed since being with echo is that they send you an email saying items dispatched it's on its way, but then you don't hear from Royal Mail for another 2 days saying they have it and then there's another 48 hour wait, so that's another lie. Slow, liars, incompetent, very poor communication and extremely annoying. Not that Echo pharmacy care. This isn't the first time I've been left without medication from Echo. You've been warned.
ECHO PHARMACY is located at Oakfield Health Centre Off, Windsor Rd, Gravesend DA12 5BW, UK
You can contact ECHO PHARMACY at +44 1474 533754
You can find directions to ECHO PHARMACY by following this map link
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