Church Hill Theatre Edinburgh

Reviews

1. Fiona Gilmour ★★★★★

   super theatre, nice bar and great show. staff were all very friendly

   almost 6 months ago
2. Graeme Allan ★★★★★

   Lovely theatre. Went to watch our niece take part in beauty and the beast and thought it was a lovely venue. Like the bar/room under the theatre where the cast came out to meet the public after the show.

   almost 7 months ago
3. Craig Fraser ★★★★☆

   The Churchill offers a cosy theatre experience, retaining some original features and a charm that can lack in more modern buildings. Tends to be pricey for drinks and snacks, but in line with other similar venues. Seating can be challenging for tall people, like me as it gets quite uncomfortable the longer you're squished in.

   almost 7 months ago

1. Kitty (Kitty) ★★★★☆

   Great venue and seating arrangement. Stage works and lighting perfect. Sound a little up.and down at times but not detrimental to the show. Clear view onto the stage, we were in row K. Toilets clean, large queue for the bar but this went down quickly. Only down side was the room temp, old theatre so a little chilly, I had a shawl with me so this covered it.

   almost 7 months ago
2. Fiona Hamilton ★☆☆☆☆

   Disappointing Experience at Church Hill Theatre Edinburgh. I recently attended a charity show at the Church Hill Theatre Edinburgh, which was highly recommended, so I decided to go twice. Unfortunately, my experience was marred by the poor behavior of a staff member. The theatre itself has seen better days, with seats that seem to be as old as the building, stair way was slippy with no signs for safety. To make the most of your visit, it's best to opt for seats with extra legroom. However, the real issue was the unacceptable behavior of a staff member - a heavy-set man in his 30s. On the first night, he was rude to two guests, clearly having a bad day and taking it out on others. I brushed it off as a one-off, but things escalated on the second night. During the second show, the same staff member lost his temper and screamed at guests over a non-existent law. To add insult to injury, he confiscated drinks from patrons without warning, citing a policy that wasn't clearly communicated. This behavior is not only unprofessional but also unacceptable in any customer-facing environment. It's clear that the staff at Church Hill Theatre Edinburgh need proper training in customer excellence and awareness of laws and regulations. Guests should be informed about any specific policies, such as not bringing their own drinks, before attending a show. The theatre is run by the council, Edinburgh Culture but yet staff are clueless in what culture means and non profit charties. If the venue was free I'd see the point of such behaviour. Until the theatre addresses these issues, I would advise potential attendees and clients especially summer time to think twice before booking a show here. The talent on stage was great, but the experience was ruined by the poor service.

   almost 9 months ago
3. Heather Jeffrie ★★★★★

   Lovely wee theatre. Good sound and lighting and comfy seats. And the production I went to see was great too

   almost 3 years ago

1. L Scott ★★★☆☆

   Great dance show!! Helpful staff and good atmosphere. However, after a very disappointing incident regarding a seat I feel It would be helpful if seats were allocated with tickets. My daughter was performing in the first half of the dance show. I purchased a ticket for her to watch the second half. The row I was sitting in was full however, there was a seat directly in front of me that had been empty for the whole first half of the show and during the interval. During the interval, my daughter sat in the empty seat. A very entitled lady then walked over and said “that’s my daughters seat”, I reminded her that tickets don’t come with an allocated seat and since the seat was empty, my daughter was well within her rights to sit in it. She said “yes but my jacket was on it, it’s my seat, I’ve paid for my daughter to have that seat” I had also paid for my seats and admittedly, her jacket was on the seat during the first half of the show (I thought she was just storing her jacket there but apparently she was saving it for her child.) She left the auditorium during the interval and took the jacket with her, leaving the seat completely empty, she had no right to ask my child to move but I realised that there was absolutely no reasoning with her, she obviously felt entitled to the seat so I had to ask my child to sit on a family members knee for the duration of the show. We were all very cramped and uncomfortable, the incident put a dampener on the whole evening. Seat allocation could avoid similar situations from occurring in the future.

   almost 3 years ago
2. Dave Ward ★★★★★

   Superb theatre. We saw All Shook Up and it was one of the best performances we've ever seen! Funny from the start and the music/choreography were top notch

   almost 3 years ago
3. Fletch Mcmanus ★★★★★

   Amazing Staff Soo Helpful Aswell I Was There With My Neice n My 10 Year Old Great Nephew My 2 Year Old Great Neice and My 4 n Half Months Old Great Nephew Aswell, Will Defo Be Visiting This Theatre Again For Sure They Where So Welcoming And Helpped With Where We Had To Leave The Pram and Buggy

   almost 3 years ago

1. Jacqueline Baxter ★★★★★

   Went here tonight to see a fab show called let's face the music and dance. Great night and fantastic show. Theatre is lovely and staff were friendly

   almost 3 years ago

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