Grays International Hair Salon in Airdrie

Reviews

1. N N ★☆☆☆☆

   Avoid, they don't know how to treat their customers professionally. I thought the patch test could be done the same day. They told me they couldn't do the coloring. It was a balagage, that doesn't require to touch the roots. After waiting 3 weeks for this appointment and having a party that night, I asked to sign a consent releasing them from liability. They said no. I paid a £40 deposit, which according to their terms is non-refundable. They have no training in customer service or how to deal with situations like this. They could have provided me with some service to compensate me for my £40 or tried to explain things better. But they don't care. Avoid this place if you don't want to be scammed.

   almost 10 months ago
2. Laura Whiteford ★☆☆☆☆

   In 30years of having my hair highlighted I’ve never left a negative review for a hairdressers. Was excited to try this new salon. Booked via Fresha, forgot to get my patch test for highlights done. They called me the day before to remind me, I’d forgotten so said I’d head straight up - but said it was too late so booked me in for the following week. In the meantime they added on the cost of a blow dry to my highlights - when I called up to question it I was told if I cancelled I would lose my deposit. I decided to lose my deposit as I felt the way I was dealt with and the way the first member of staff spoke to me wasn’t kind or professional. Can’t see this salon lasting long with their customer service

   1 year ago
3. Kashanka A ★★★★★

   Freya was excellent with my daughter.. pleasant experience ☺️ and did a great job.. will definitely book in again

   1 year ago

1. Michelle Delaney ★★★★★

   Absolutly amazing staff. Made me feel so welcome and i love my new hair. This place is amazing ❤❤ Highly Recomended

   almost 5 years ago
2. Linda Moran ★★★★★

   Kerry has been my hairdresser for years and I wouldn't dream of going anywhere else. I get a superb cut and she is a genius with colour. Most recently I took my 88 year old Mum along. Kerry listened attentively to her and suggested a style that would be a more modern look and also easier for my Mum to manage on her own. My Mum is delighted and now has a flattering cut that will last well. The salon always has been impeccably clean but the extra effort that has been made with PPE, hand sanitiser stations etc means that we are very confident to be there.

   almost 5 years ago
3. June Kyle ★★★★★

   My husband and i both used Grays International today. The salon was spotless and very well set up for social distancing. We had a lovely greeting from Natalie and hair cut by Norma.We were both delighted with our cut/blow dry. Great salon great staff will defo return.

   almost 5 years ago

1. Michelle Reilly ★★★★★

   Had a great experience at this salon. Girls name was Julie, she really listened to what I wanted and explained to me exactly what she was going to do. Always so happy with my hair each time i go. Would highly recommend!

   more 6 years ago
2. Tasha ★★★★★

   Had a great experience at this salon. Girls name was Julie, she really listened to what I wanted and explained to me exactly what she was going to do. unlike another salon I had been to the girl made promises that she never delivered on. So happy I’ve found this salon of talented people and the owner really knows his stuff as he has given me loads of great advice! Would highly recommend!

   more 6 years ago

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