The Racquet Academy Store in Sevenoaks, Otford

Reviews

1. Stephen Boyce ★★★★★

   Excellent range of tennis, pickleball and padel equipment combined with friendly and expert advice from Steve and Georgie. I was looking for good advice on the best equipment to buy to help prevent tennis elbow and that’s what I received. I had the opportunity to trial a range of equipment before buying with guidance on the latest technology, grip size and ideal stringing tension. I even received a free tip on how to improve my tennis forehand grip. As an added bonus my new racket was immediately strung in the shop after purchase and there is a nice small cafe bar in the shop selling hot drinks and sandwiches while you wait. I’d highly recommend.

   almost 7 months ago
2. Richard Parkhouse ★★★★★

   Excellent stock levels and very knowledgeable, friendly and efficient staff. A really enjoyable experience - I went for a restring and was given a range of options depending on my playing style. I live in Bournemouth but will travel up for all my tennis needs. So unusual to have such a good combination. The shop also has an excellent cafe for a light lunch! A year later i returned to buy a new racket travelling from Bournemouth - Georgie was immensely helpful in helping me choose the right one for me. She is friendly, funny, very knowledgeable with absolutely no bullshit. It is always a delight to do business with her and by extension this super niche business.

   almost 8 months ago
3. Shaun Ward ★★★★★

   Super little shop that I somehow didn't know about until today. Great set of rackets, clothes and accessories, with the bonus of very friendly and knowledgeable staff who are all willing to help. I'll surely be back in the near future. Highly recommend.

   almost 10 months ago

1. Steve Oram ★★★★★

   Knowledgeable staff will help find the right racquet for you. Great selection, for beginners and professionals.

   almost 11 months ago
2. Oliver Murphy ★★★★★

   Took an hour and a half journey to come here from Margate and was absolutely thrilled with the level of service I was given by John. John takes time to ask questions to find the perfect racket to suit you and your play style. Definitely worth the visit, I will be back in the future for anything else I need. This is a great shop with a great selection. Thank you John and your team!

   1 year ago
3. Dave Bartholomew ★★★★★

   This place is awesome. Was looking for a new racket. Nice little try before you buy set up where I was able to play around with a few rackets over a few weeks to find the right match. Steves knowledge is superb and extensive, combine this with Georgie’s ability to recite the brand slogans. A tennis shop has never been better. Visit- purchase - play.

   almost 3 years ago

1. Manon Stassen ★★★★★

   Fantastic customer service and excellent advice! We had the chance to try 3 rackets during 1 week before choosing the one that fits the best, all of that with very good advice from the staff. They really took the time for us and when we came back with the racket we chose, they were very helpful to find the small grip that I needed and stringed it directly according to what would fit the best, thank you so much! We'll definitely be back!

   almost 3 years ago
2. Luke ★★★★★

   From visiting Racquet Academy, I was very happy because it was a refreshing experience as the staff were very sincere. During my visits to the shop, I met Steve, John and I also met some younger members of staff. Everyone was friendly, polite, helpful and professional. Following my initial visit to the shop, I tried their demo service. Where I played with 3 racquets for the next 2-3 weeks. After this, I ended up trying another 2 racquets. Where I ended up buying a ProKennex. Racquet Academy is Fantastic! They're; 1. Very friendly 2. Very helpful 3. Polite 4. Professional 5. Very generous with their time 6. Very knowledgeable

   almost 4 years ago
3. Miguel Alvarez ★★★★★

   This place is amazing! They helped me to really understand all the details related several racquets (all those impressive small snippets of information that you don't easily find out there). I was able to take 3 different racquets to test and use them for a week until I decided on which one specifically was the best for my game. Once I decided, their turn around was great and I'm really loving my new Clash 100 Pro. I also ended buying a new bag, some extra balls and will continue getting all my Tennis gear with them for sure. I believe that they show true passion for the game and hence their advice is honest, spot on, friendly and extremely professional.

   almost 4 years ago

1. Matthew Weaver ★★☆☆☆

   Friendly and helpful staff who were making an effort to help us find beginner tennis racquets. Interrupted by the rude manager who told us we were breaking the law by photographing the brand and model of racquets we were interested in, in order to ask our tennis coach for advice. He told us they have copyright protection of the racquets and that it was illegal - I don't believe this is the case. He then went one step further and said it was awful of me to demonstrate such behaviour in front of his young girl shop assistant which made me feel incredibly uncomfortable. This is not the law, however due to being private property he did have the right to ask us to stop. Appreciate a local business is trying to protect itself from people who try the racquets in the shop then order online at the cheapest price - however you can't assume this is always the case, and I don't believe aggressive confrontation is the solution. From the similar reviews here this doesn't seem like the first time it has happened. I won't be returning to the store to purchase the racquets, or recommend it to friends. My advice is to use your friendly and knowledgeable staff to encourage people to shop local rather than pushing them away due to fear of being undercut by economies of scale.

   almost 5 years ago

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