The Dressing Room Clothing Store in Bath

Reviews

1. Sophie Carter ★☆☆☆☆

   My friend and I visited ‘The dressing room’ today for the first time as we have both recently moved to the Bath area. To preface we are uni students, however, no shop assistant should ever judge customers based upon their age or looks. Walking in, the pieces were exquisite and beautiful, there is no problem in this department, i was familiar with a lot of the brands stocked due to being an active lingerie buyer specifically from smaller boutiques rather than high street chains as it’s something i’m passionate about and do spend time and good money on. I was aware of the price points of the different pieces due to having a large collection and being a frequent buyer in a shop nearer to my home town. I picked up a slip and after checking the brand and size, due to already owning it in a different colour way i knew it would fit and there would be no need to try it on, so i carried it on the hanger whilst trying to look around the rest of the store. The shop assistant asked if i would like to try it on and i politely declined stating i would like to hold onto it whilst looking around. The disgusting look of judgement i received, was not only offensive and insulting but also intimidating. There was also another customer in the store, separate to me and my friend who was sharing looks with the shop assistant, adding to the uncomfortable air. I then asked to look at suspender belts as it was something i needed, the same shop assistant presented them to me whilst still being more than rude, cold and looking at my friend and i like we were less than the scum on a shoe. This was made worse by said shop assistant and customer jointly laughing under their breaths in the most condescending manner and glaring at us. The air was so uncomfortable, i stopped looking at the suspender belts, placed the slip back and my friend and i left. I have shopped in more expensive lingerie boutiques across the world and have never received treatment so appalling nor have i ever felt so uncomfortable. Whether or not we looked like we could afford the pieces is not the point (i’m sure we have all watched ‘Pretty Woman’) because i could and would have happily purchased multiple items if the customer service had not been so appalling. I was excited walking into the store at first because i adore the brands stocked and know the quality is more than amazing, but never have i been so shocked at the treatment received in a store. Lingerie is for empowering women, to elevate confidence and self esteem, and i’m disheartened that there would be such treatment in an environment that should be welcoming. With that being said, i would be more than happy to come back and buy ALL the pieces i had my eye on, if there was to be a different member of staff, one who didn’t judge due to age and knew how to welcome women wanting to buy pretty lingerie without discrimination.

   1 year ago
2. Natalia Gonzalez ★★★★★

   Beautiful independent shop. I went in looking for a bathing suit. The lady at the shop was super friendly and lovely, she gave me really good advise and was happy to let me try everything I liked. I'll surely be coming back when I'm looking for nice underwear. Thank you so much! You've made my dreaded shop for a bathing suit a much more enjoyable experience. Amazing customer service, highly recommend.

   1 year ago
3. Carla Cross ★★★★★

   I brought my trans friend here who has recently started hormone therapy and although we were unable to buy anything the lady was so lovely and supportive, she even gave my friend an estimate of her size and some fantastic advice. We will definitely be back when she is able to be properly fitted.

   1 year ago

1. Carley Jessop ★★★★★

   I searched for a local lingerie shop to get a fitting and purchase some bras. The shop itself is clean and well laid out, and the service staff are warm and welcoming. I was taken into a pretty changing room and brought an array of bras one at a time to try on and gage what size I was. Each bra fit perfectly after we established what size I required. The lady attending to me has an eye for fashion and what suited my frame. Unfortunately, the bras were outside of my current budget, but despite that the lady serving me was absolutely lovely, informed me about their gift card options and treated me with dignity. Fantastic service and lovely service staff. Once I'm in a position to treat myself I intend to visit again.

   almost 2 years ago
2. N McN ★★★★★

   Beautiful shop and impeccable customer service! Incredibly friendly and welcoming staff, gave me advice on sizing, colours etc and brought me multiple sizes to try on. Item was wrapped and packaged to perfection in store. Really lovely experience shopping here, I’d highly recommend it.

   almost 3 years ago
3. Emily Grange ★★★★★

   Beautiful independent shop! Stands out against the others for sure. Luxury, bespoke, personalised service. Love !

   almost 4 years ago

1. Genna-Lee Lyne Uren ★★★★★

   Absolutely gorgeous store with the most stunning little numbers to make you feel your best! The lovely ladies in the store create such a warm and welcoming environment and are so willing to help you find the perfect style and fit. Definitely worth popping in to when you’re in Bath, you won’t be disappointed !

   almost 4 years ago
2. Sarah Herlinger ★★★★★

   Love this place - such a personal experience. Beats going to any big high street shop and you leave feeling like you’ve been helped to choose just the right things. My bikini actually fits for the first time ever!

   almost 4 years ago
3. Harry Brand ★★★★★

   They really really do mean, the FINEST in lingerie, beach and nightwear. The staff there are second to none and what they're selling is absolutely worth every penny.

   almost 4 years ago

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