Cooshti Bristol

Reviews

1. Rae ★☆☆☆☆

   Avoid this store- Really disappointing experience. Ordered a pair of trainers from Cooshti , they arrived with a stain. I sent them back (at my own cost) and asked for a refund. Heard nothing back, so I chased it up and was told they’d processed it. That was over 20 days ago, still no refund, no email confirmation and nothing showing in my bank of such refund pending. They blame a “new system,” but there’s zero evidence of any refund being made and my calls to the manager were never returned. It’s a shame because I like to support independent stores. Looking at other reviews, it seems I’m not alone. Save yourself the hassle — shop elsewhere.

   almost 8 months ago
2. William ★☆☆☆☆

   Super slow to follow up, been trying to get my refund processed for weeks. Called their office and they said this would be done and then silence, zero follow ups.

   almost 9 months ago
3. Kegan Moore ★☆☆☆☆

   I tried to return an Item but Steve the MD is a totally unreasonable man. I was met with a stone wall. He managed to wriggle out of taking an item back by complaining that it wasn't in original condition when it clearly was. He just wanted to keep his sale and totally failed to make a long time customer happy or stick to his legal obligation. Not a nice experience at all.. Looking at the other reviews, there seems to be a trend here.. Furthermore, the store can't even open on time. They seem to make so much money from their over priced products that they don't care about service.

   1 year ago

1. Francesca Hinsley ★★☆☆☆

   On a quiet Saturday morning, I Bought a lovely bag that had an upper price point. Unfortunately the two people working had a laxadasical, unfriendly attitude, presenting rudely with zero manners and poor customer service. The young man behind the main desk till threw down my new bag, and when I said I hoped it wasn't scratched, he scoffed at me and didn't say sorry, flung the receipt at me and didn't say thank-you after I paid. Very disappointing when this shop has been here for years. I used to work in retail so I understand the challenges the public can bring you but I was polite from outset and expecting the very least courteous responses in return. What a shame.

   almost 2 years ago
2. beverley stackhouse ★☆☆☆☆

   After buying from them many times (spending alot of money!) I contacted them when the stitching on a pair of sweatpants was undoing on both pockets. I requested a refund or exchange but they refused as I reported the issue on 21st March and had purchased in November. Going over the 12 week return time. I did comment that they were a Christmas present so hadn't been worn for long but they were not interested. They said I could return for repair or have a refund of £18 towards repair costs. I requested the refund and haven't heard from them since. They have previously only responded to my chaser emails. They have lost a customer but , unfortunately, I don't think they're bothered.

   almost 3 years ago
3. Habib Siam ★★★★★

   Fantastic experience. Item shipped super quick, and no import duties into Canada. Will absolutely be making this my go to shop for European orders.

   almost 3 years ago

1. D.j. G Hopkins ★★★☆☆

   Good shop with nice gear, the middle aged fella who works couldn't be bothered to acknowledge us on entry or when I said thank you on exit, having bought several bits from there over the years and I just found this really quite rude .

   almost 3 years ago
2. nazir hussain ★★★★★

   Can’t fault the service never used shop before made order online for new balance 550s next day delivery received them on time perfect! Shoes are spot on

   almost 4 years ago
3. Beni C ★★★★★

   Really friendly and helpful staff plus excellent choice of clothing! First time ever in this store and was worth the trip across town! Great selection of Stussy, Obey, Carhartt and other Skate brands! Would recommend to anyone looking some new garms or shoes! Great little store and would definitely shop here again! Thanks guys!

   almost 4 years ago

1. Karl Sadler ★★★★★

   First time in here, staff crew were super friendly and helpful, left with a wicked pair of new trousers. Nice to shop in store and try things on properly and support indies. Will def be back. :)

   almost 4 years ago

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