Babys-Mart Clothing Store in Bristol, Keynsham

Reviews

1. Thomas Paris ★☆☆☆☆

   AVOID AVOID AVOID! Ordered a car seat on Black Friday with a 7 to 10 working day delivery. More than 10 working days passed and no communication given. When I called, a guy answered and the stock hadn’t been dispatched from Cybex yet and didn’t know when it would be. It was extremely obvious he didn’t care but outright offering to either continue waiting or an immediate refund, no attempt to save the sale. I asked if he could contact Cybex and said he could ask someone in customer services to send an email next week but no to expect delivery until the new year as everything shuts down for Christmas. Really really poor, the owners purposely don’t care. Seems like it’s ran to be cashflow positive and hold very little stock for any duration. Managed to get the car car seat offered from another seller for only £3 more and delivered in 2 days. This lot saying delivery in 7 to 10 days, from my experience, is grossly inaccurate and potentially a case for mis-selling goods. DON’T BUY FROM THESE GUYS - THEY DON’T DESERVE YOUR MONEY!

   almost 8 months ago
2. The Beckfords ★☆☆☆☆

   The delivery took way longer than expected, and there was absolutely no communication or updates throughout the process. I had no idea where my order was or when it would arrive. For the price and the wait, it's just not worth it. I won’t be buying from here again and wouldn’t recommend it to others either.

   1 year ago
3. Kalymna White ★★★★☆

   Like other recent reviews, I placed an order for an item that said 2-3 days delivery and by day 4 I had to email to ask what was going on. I was told they’d over-sold and had no stock so it would be about another week. The communication was excellent from this point and it was sent next day delivery when the stock arrived. I also had an issue with it being damaged that was resolved immediately. The customer service has been 5* but if you’re in a rush for something, it’d be best to ask if they have it in stock before ordering.

   1 year ago

1. Luke Priest ★☆☆☆☆

   AVOID AT ALL COSTS!! I ordered a car seat on the 30th April that was advertised as delivery within 7-10 working days. Around working day 8 I had still received no dispatch email so decided to contact them. To which I was told it was up to 10 working days. So I waited the extra 2 days and nothing. So I emailed again. The lady said she would check with the stockist and get back to me. The next day she replies saying they’re not getting it back in stock until the 24th April!! However if you go on their site it still advertises delivery as 7-10 days. I just don’t understand why they are showing thing as in stock if they clearly have to wait for their “stockists” to send them the products? Just display the item as out of stock instead?

   1 year ago
2. A Chensov ★★★★★

   We ordered a baby car seat and base after reading mixed reviews about delivery issues. Initially hesitant, we decided to proceed due to the unbeatable price compared to other retailers. Placed the order on 12/02/2025 at midnight, and it arrived via DPD on 19/02/2025. Everything was perfectly packaged, and the products were exactly as described. No issues whatsoever. Highly recommend! 5 stars from us. Thank you!

   1 year ago
3. Denise ★☆☆☆☆

   Bad experience, they do not deliver on time, not really sure if they will deliver yet. They delete costumer bad comments on their social media and blame the supplier of the product for any problem or delay.

   almost 3 years ago

1. Forever D ★★★★★

   Absolutely fantastic shop who keep child safety at the heart of what they do - along with fantastic value. I bought an Axkid seat for my son from here. I was so thrilled I also then bought another for my nephew. Thank you!

   almost 4 years ago
2. Rachel Bannister ★★★★★

   Absolutely amazing! Placed an order for a car seat yesterday and arrived today! Fully informed regarding dispatch and arrived in perfect condition. Fantastic price. Will 100% be using this company for future purchases and will recommend to friends and family. Thank you so much!

   almost 5 years ago
3. Mohammed Foysul ★☆☆☆☆

   I purchased from this website after seeing the great reviews, little did I know that it would be extremely difficult getting a refund, I bought a maxi-cosi isofix family fix2 which did not light up or make any noise as the battery holder compartment was completely missing. I queried this with customer service and they told me that it’s not supposed to light up or make noise, trying to fob me off and insulting me in the process, they said it would cost me £18 to return it. The item is clearly faulty as the indicator lights and audible noise are an integral feature of this product, I’ve sent more pictures via email of the book and the isofix showing where the lights are suppose to light up. I Just want to return this item at no cost to me for a full refund as its blatantly faulty. Avoid this place if you don’t want hassle, and if you do buy, purchase via paypal so they can resolve any issues if the company try to fob you off. Order number - BM1614

   more 6 years ago

1. Marie Cummins ★★★★★

   I was skeptical using a website I hadn’t heard of but went on the reviews and so glad I did! I got the Highchair I wanted at the cheapest price I had seen anywhere! And couldn’t believe how quick the delivery was! Thankyou baby mart I will definitely be using you in the future!

   more 6 years ago

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